Business Development Executive
Easy Media
Total years of experience :7 years, 0 Months
• Listening to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• Cold calling to arrange meetings with potential customers to prospect for new business.
• Responding to incoming email and phone enquiries.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Negotiating on price, costs, delivery and specifications with buyers and managers.
• Challenging any objections with a view to getting the customer to buy.
• Advising on forthcoming product developments and discussing special promotions.
• Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.
• Reviewing your own sales performance, aiming to meet or exceed targets.
• Gaining a clear understanding of customers businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Attending team meetings and sharing best practice with colleagues
• Pro-actively approaching & on-boarding 70-90 clients monthly through online-offline sourcing channels.
• Working in conjunction with the Shukran Kiosk Team, Telesales, Sales Assurance Unit and Credit Department.
• Closing sales in accordance with quality processes and procedures outlined by SCB in order to maximize sales opportunities by executing Cross-sell strategy.
• Prepare Daily Performance Product Wise, Update MTD & YTD
• Responsible and accountable for the overall credit quality of the assigned/acquired portfolio.
• Ability to maintain a 95% Error-free Client’s documentation submissions on a monthly basis.
• Working extensively on Excel to update MIS & Java Software for cross verifying customer details (e-BBS).
• Provide mentor ship and training to new Fulfillment officers as required.
• Review document submissions in regards to income, assets & appraisals for SME clients.
• To ensure all applications are checked - KYC vigilance / Original seen.
• Complete coordination with Rejection Review Department, resolving discrepancies on time.
• Building Client Base- mapping potential customers and generate leads for the organization.
• Dealing with Consumer and Enterprise customers & providing them possible solutions.
• Arrange Meeting to present the product capability.
• Visual Merchandising training whenever required.
• Handling logistics & Finance.
• Handling enterprise queries & complaint.
• Worked on CRM and BSCS software.
• Sourcing new companies and providing new offers and upgrades.
• Escalating unresolved client grievances to designated departments for solution.
• Managing EOD Finance process.
• Operational and Product & Service Knowledge.
• Closing deals and maintaining customer relationship
• Appointed as Team leader and reporting to the branch manager.
• Training new trainee’s-Coaching, training and developing the team.
• Conducting up sales engagements.
• Promoting new products and services through the phone.
• Achieving sales and revenue and targets that meet or exceed the expectations
• Account handling for personal accounts.
• Managing and creating levels of accounts.
• Keeping a record on logbooks.
• Providing feedback from clients in order to access possible improvements to exiting products and also the need for new products.
• Providing detailed updates on job activities to the sales manager.
• Developing sales plans and completing quarterly and monthly reports as required
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