Shamah Samarere

*Responsibilities:*
- Maintained cleanliness and order of guest rooms, common areas, and staff facilities in accordance with hotel standards
- Changed linens, restocked toiletries, and ensured rooms were prepared for incoming guests
- Vacuumed, mopped, dusted, and sanitized surfaces daily to meet hygiene and safety requirements
- Reported maintenance issues and followed up until resolved
- Handled laundry, ironing, and proper storage of cleaning supplies
- Worked efficiently to complete assigned rooms within set timeframes while maintaining quality

*Achievements:*
- Consistently received positive feedback from supervisors for attention to detail and room presentation
- Managed cleaning of 12-15 rooms per shift while meeting deadlines
- Trained new housekeeping staff on cleaning procedures and safety protocols
- Helped reduce supply waste by organizing and tracking inventory