Player Services Clerk
Winstar
Total des années d'expérience :11 years, 7 Mois
Customer service with a winning experience.
Enrolling all new patrons as a Winstar member.
Knowledge of all on going and up coming promotions.
Printing of Player cards.
Updating existing members.
Issue food comps.
Drop all new member promotional codes.
Announcements.
Ensure that Winstar stays the Worlds Largest Casino
Customer Service.
Supervised front office agents.
Proper check in & out procedures.
Manager on Duty Role.
Reservations.
Communication with all departments.
LMS operating system.
Troubleshooter.
Customer service.
Balance Rooms and revenue.
Rolling of the Date.
Check In & Out procedures.
Wake up calls.
Packaging of the Audit reports.
Cash handling.
Received a Bachelor of Science Degree in Restaurant Hotel Institutional Management.