Technical Support
Mideast Data System – MDS
مجموع سنوات الخبرة :18 years, 1 أشهر
Install and configure Desktops and Printers (Local and network).
Deployment of systems using imaging software.
Backup user data
Maintain computer hardware and software
Working as an IT Support Engineer. Installation and maintenance of computers, networking devices administration and maintenance in multi-platform environments. Implemented and maintain the LAN, administering the system and maintain the network.
User Management, Disk Quota, IIS, DHCP, DNS, Remote Assistance/Desktop, Troubleshooting and Recovery Procedures.
Solid experience in installing and configuring Corporate Antivirus System.
Publically Implementing and managing Exchange 2008 Server
Migrating Active Domain Controller from Windows Server 2003 to Windows Server 2008.
Machines and Hardware setup and preparation.
Inform users with any technical modification on system and any additional requirements to operate and run.
Convey problems to hardware or software vendors and follow up
• Ability to understand, perform logical trouble-shooting steps to isolate and resolve problems.
Installing and Administrating Network Operating Systems such as Win 2000, Win XP and Win2003.
Installation & troubleshooting Microsoft & Cisco products.
Planning, implementing, administering, troubleshooting, supporting And optimizing
Routed LAN and switched LAN networks.
Installation and Configurations of Operating Systems and other Software Packages
Monitoring and administering the user clients (add, modify, delete users)
Work effectively independently or as a part of a team
Installation, Administration & Maintenance of Computer Networks
Installation & Administration of peer-to-peer networks.
Installation and administration of Win2003 Domain.
Configuring and Maintaining DNS.
Configuring and Maintaining DHCP
Configuring and Maintaining ADS and WINS.
PC Assembling, Servicing, Installation and Up-gradation.
Maintenance and Troubleshooting Computer Systems and Peripherals.
Installation of Operating Systems and Applications.
Installation and troubleshooting of printer and etc…
Performing Hardware maintenance and support.
Installation and Configurations of Operating Systems and other Software Packages
Microsoft Outlook Express and Microsoft Office Outlook Configuration and Trouble shooting.
Printers and Scanners Installation & Trouble Shooting with Network Platforms.
Implementing and Configuring Local Area Network and Internet Sharing.
Creating and troubleshooting of internet connectivity and e-mail accounts