PAYROLL MANAGER
GMP KASIAR (M) SDN BHD
Total years of experience :13 years, 3 Months
Responsibilities:
• Key-in master file.
• Transfer master file data.
• Reconciliation (time sheet /data).
• Print payroll summary list & pay slip.
• Answer payroll quires.
• Prepare EA Form.
• Prepare SOCSO/EPF/PCB/HRDF report.
• Process and issue employee paychecks and statements of earnings and deductions.
• Compute wages and deductions, and enter data into computers.
• Compile employee time, production, and payroll data from time sheets and other records.
• Review time sheets, work charts, wage computation, and other information in order to detect and reconcile payroll discrepancies.
• Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
• Record employee information, such as exemptions, transfers, and resignations, in order to maintain and update payroll records.
• Issue and record adjustments to pay related to previous errors or retroactive increases.
• Keep informed about changes in tax and deduction laws that apply to the payroll process.
• Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
• Complete time sheets showing employees' arrival and departure times.
• Post relevant work hours to client files in order to bill clients properly.
• Distribute and collect timecards each pay period.
• Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.
• Prepare and balance period-end reports, and reconcile issued payrolls to bank statements.
• Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.
• Coordinate special programs, such as United Way campaigns, that involve payroll deductions.
➢ Contel Technologies Limited.
Project Manager
1 December, 2012 to 28 February, 2013
Duties/Responsibilities: • Identify market and customer trends and communicate findings to create new services and to promote existing solutions to prospective customer.
• Identify, secure and establish long term strategic business alliances with potential customers and partners.
• Develop Strategies to enhance revenue by opening new channels of product, Building & managing alliances with various national & international players/content providers for resourcing of the content categories, Responsible for Pre-Sales/Promotions.
• Desired Profile Business Analysis, leadership, interpersonal skill sets, Good Communication and Leadership Skills, Customer Focus, Decision Making Skills, Financial Acumen, Systems & Process orientation Innovation & Problem Solving.
• Prepare advertisement and promotional campaign for contents.
• Prepare all necessary reporting in respect of content business of the company.
• Liaise with all stake holders regarding smooth operations.
• Manage uploading and refreshing of contents in operator portals.
• Responsible for the sales generation of new business and further development of existing accounts.
• To be able to identify and source business opportunities using existing product applications.
• Identify new and innovative media strategies and contribute to creative marketing campaigns.
• Manage relationships with existing partners/content providers
• Seek new partners/content providers for more profitable arrangements and new potential products
• To proactively identify, meet, establish and cultivate relationships with key media bodies.
• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters etc.
➢ Mars Solutions Ltd.
Project Manager & Team Leader
1 August, 2012 to 15 November, 2012
Duties/Responsibilities: • The execution and completion of the project aims within a fixed tenure perfectly.
• Fix the goals and objectives realistically that is in lines with company objectives and goals.
• Solving problems of various barriers and obstacles in the successful completion of the project.
• Provide satisfactory service to the clients by assuring that they meet the needs of the client with optimum utilization of cost, money, time, and other resources.
• Stick to the allocated budget and make the project successful.
• Complete the project by recruiting the man power that would be instrumental by the help of HR department.
• Monitor the performance of the employees and has to motivate the team for producing better performances and results.
• Provide adequate training to his subordinates, team members etc in executing the project successfully when needed.
• Communicating the company's purpose, core values, vision to the front employees.
• Handling escalated calls, complaints, questions, and queries as necessary.
• Documenting general reports on each team member's performance and targets as well as ensuring that they exceed the targets.
• Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
• Monitoring, organizing, and coaching team on a day to day basis.
• Ensuring that the employees follow their schedules properly as designed.
• Striving for new ways continually, to increase the opportunities of sales.
• Carrying out team meetings and actively participating in the monthly and weekly meetings.
Duties/Responsibilities: • Provide one-stop quality Customer Services to ensure positive customer experiences.
• Conducting service awareness and telesales to retain the existing customers and acquire potential customers.
• Maintain targeted KPI on a regular basis.
• To be more caring, reliable, inspiring and friendly with the subscribers to enhance and maintain Grameenphone Brand promise.
• Capture customer insights, follow-up and escalate critical issues / complaints and provide timely feedback to ensure customer satisfaction.
Professional Achievement
• Get the opportunity to work as an event organizer with People Management department to arrange internal company programs.
• Get certificate as an event organizer.
• Worked as an assistant director to make a music video of customer service of Grameenphone.
• Prepared a documentary about HSSC of Grameenphone.
• Prepared a documentary for commercial strategy workshop of Grameenphone.
Skills & Knowledge