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Shamsher Khan, Front Desk Team Leader

Shamsher Khan

Front Desk Team Leader

Erbil Rotana

Location
Iraq - Erbil
Education
Bachelor's degree, Commerce
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

Front Desk Team Leader at Erbil Rotana
  • Iraq - Erbil
  • My current job since March 2011

Organization Erbil Rotana, Erbil, Kurdistan.

Front Desk Agent at park rotana & park arjaan
  • United Arab Emirates
  • October 2009 to February 2011

None

Guest Service Agent at Dhow palace Hotel
  • United Arab Emirates
  • March 2008 to October 2009

Organization Erbil Rotana, Erbil, Kurdistan.

Education

Bachelor's degree, Commerce
  • at Maulana Azad College Calcutta
  • June 2003

● 2003 Maulana Azad College Calcutta. B.com (Honors) from Calcutta University.

High school or equivalent,
  • at M O High School Calcutta
  • January 1999

● 1999 C M O High School Calcutta. Passed Matriculation under (WBBSE)

Specialties & Skills

Billing
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Guest Service
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Operation
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Solver
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C
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Good Communication skills, Effective problem solver, knowledge hotel operation software.
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ASSOCIATE
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BILLING
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CLIENTS
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OPERATIONS
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RECEPTION
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REGISTRATIONS
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SALES
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SATISFACTION
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TRAINING
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Languages

Bengali
Expert
Hindi
Expert
Urdu
Expert
Arabic
Expert
English
Expert

Training and Certifications

Certified by the Rotana Hotels and Resort (Certificate)
Date Attended:
January 2012
Valid Until:
April 2012
Certified by the Rotana Hotels and Resort (Certificate)
Date Attended:
November 2011
Valid Until:
November 2011