Shams  Tabrez, IT Administrator

Shams Tabrez

IT Administrator

Zenises Dmcc

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information Technology
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

IT Administrator at Zenises Dmcc
  • United Arab Emirates - Dubai
  • My current job since June 2018

Role
As an IT administrator, you’ll be responsible for maintaining the company's IT network, servers and security systems. This role is absolutely essential within any organization to ensure business continuity - if an IT network fails, the impact on the day to day running of the business can be significant, sometimes catastrophic

Responsibilities:
 Handling Microsoft office 365 exchange Admin account providing new emails to the users
 Synology cloud management RS814
 Microsoft Dynamics Navision 2016 ERP
 Windows Active Directory 2012 R2
 ERP Database Server
 ERP Application Server
 Citrix server /Payroll/ESS
 Fortigate Firewall 60D
 Avaya IP Phone Management
 ERP Client Installation
 Social Media handles of the company
 Handling Word press Websites of the company
 Working on overseas servers Spain, UK

IT Coordinator at zoom technologies
  • India - Hyderabad
  • March 2017 to February 2018
IT Administrator/Team Leader at National general insurance
  • United Arab Emirates - Dubai
  • April 2015 to December 2016

Role
As an IT administrator, you’ll be responsible for maintaining the company's IT network, servers and security systems. This role is absolutely essential within any organization to ensure business continuity - if an IT network fails, the impact on the day to day running of the business can be significant, sometimes catastrophic.
Key Responsibilities
 System monitoring
 New accounts set-up and active directory administration
 Design new computer systems system and server performance
 Run reports on system performance for team and wider organization
 Optimize processes and lead process improvement
 Manage staff and user credentials and frameworks
 Troubleshoot technical issues
 Create and implement training for staff
 Coordinate and provide support for Firewall and network system
 Ensure systems are secure and protected from breach or viruses
 Risk mitigation planning

Network engineer at cenvein technologies
  • India - Hyderabad
  • February 2012 to January 2015

Role
Maintaining and installing Computer Networks based around Microsoft server technologies. Working as a part of a team, operating in a fast and challenging 24x7 environment

Key Responsibilities
 Primary responsibility of handling Network Management
 To plan, design, implement, maintain and troubleshoot various client networks
 Responsible for executing successfully various projects involving LAN and WAN integration
 To configure various Cisco based routers and switches
 Managing Network virtualization through Multiple VLAN configuration
 Responsible to keep all documentation up to date and accurate
 Responsible to communicate, collaborate and negotiate with the users, technical specialists, suppliers and other staff members
 Working on multiple technical platforms such as Mainframes, Two-tier and Three-tier Client Server Architectures
 To maintain pre-packed software applications on the LAN
 Configuring and testing the network connectivity with Ping and Telnet
 To monitor, investigate and resolve all network problems; To understand and investigate the root cause of the problems on network
 Proactively optimize & manage client networks and work towards reducing network outages and their durations
 To install, set up, maintain network and also configure the peripherals, cabling and equipments accordingly as per the requirement
 To monitor whether all the components are available for successful communication
 To lead small projects and support other team members on larger/more complex projects
 To implement, manage and support Network Information Systems

Education

Bachelor's degree, Information Technology
  • at jawaharlal nehru technological university(jntu)
  • January 2011

• Graduation: completed B.Tech in Information Technology (2007-2011) from shadan college of engg & technology with 58% aggregate (Hyderabad) year 2011

High school or equivalent, MPC
  • at Board of Intermediate Education
  • January 2007

• Intermediate: completed Board of Intermediate Education with 65.5% aggregate from vignan vidyalayam high school (board of intermediate) year 2007 • SSC:completed SSC board with 60.0% aggregate from brilliant grammer high school (Hyderabad)

Specialties & Skills

Cisco Security
Virtualization Technology
Windows Server 2008
Active Directory
PROBLEM SOLVING
Hardware networking
cyber security
virtualization
Network security
Exchange Servers
ERP enterprise
Active Directory
Routing/Switching

Languages

Hindi
Expert
Urdu
Expert
English
Expert
Telugu
Expert
Arabic
Beginner

Training and Certifications

Microsoft certified solutions expert (Certificate)
Date Attended:
April 2018
cisco certified network associate (Certificate)
Date Attended:
December 2014
Valid Until:
December 2017
oracle certified java programmer (Certificate)
Date Attended:
January 2014
Valid Until:
January 2017

Hobbies

  • playing cricket,listening music
    i have been awaraded the best singer award in my college fest