Customer Service Agent/ Teller
Bank Aljazira
Total des années d'expérience :9 years, 0 Mois
Assisting customers with processing transactions, such as
remittance, deposits, withdrawals, resolving complaints or
account discrepancies, and answering questions.
* Informing customers about bank products and services.
* Tracking, recording, reporting, and storing information
related to transactions, bank supplies, and customers,
ensuring all information is accurate and complete.
* Using software to track bank information and generate
reports.
* Following all bank financial and security regulations and
procedures.
Answering and directing phone calls to relevant staff
* Scheduling meetings and appointments
* Taking notes and minutes in meetings
* Ordering and taking stock of office supplies
* Being a point of contact for a range of staff and external
stakeholders
* Greeting and directing visitors and new staff to the
organization
* Writing and issuing emails to teams and departments on
behalf of teams or senior staff
* Researching and booking travel arrangements for staff
members
Shamsuddeen
Vadakku Veettil
Assist management in planning and supervising marketing operations to achieve revenue target.
* Analyze sales data and determine sales forecast.
* Recommend creative and cost effective promotional activities.
* Conduct marketing campaigns and trade shows to promote brand awareness among consumers.
* Assist in designing and developing marketing collaterals and promotional materials.
* Maintain customer relationship programs and track customer satisfaction.
* Generate sales and marketing reports to management when needed.
* Stay updated with latest marketing trends and competitor activities.
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courses: Certifications Digital Marketing: Facebook, Instagram, Whatsup –