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Shanaz Mohamed

Account Manager (Sales/ Marketing/ Business Development)

Hirdaramani

Location:
Sri Lanka - Dehiwala-Mount Lavinia
Education:
Master's degree, MSc in International Business
Experience:
13 years, 10 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  13 Years, 10 Months   

January 2012 To Present

Account Manager (Sales/ Marketing/ Business Development)

at Hirdaramani
Location : Sri Lanka
Handling corporate clients,
Managing Key Accounts,
Identifying new leads,
Building the rapport with customers to increase sales,
Acheive the sales targets
Follow up on the leads, payments and after sales
March 2010 To October 2011

Stock controller & Customer service assitant

at Shell UK Direct
Location : United Kingdom - London
Merchandising,
Cash handling,
Handling refunds and exchanges,
Stock controlling and maintaining a high level of customer service and store standards at all time.
September 2010 To April 2011

Retail Operative Assistant

at Primark Oxford street
Location : United Kingdom - London
Resolving customer queries,
Maintaining the shop floor at all times
Maintaing the stock level in the storage department
Providing excellent customer service.
Handling the Cash/Tills

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
November 2011

Master's degree, MSc in International Business

at University of Hertfordshire (UK)
Location : United Kingdom - London
I have completed my MSc in international business.
Some of the main modules were Corporate social responsibilty, Global economics, Effective manager, International Trade. etc..
My dissertation was on Human Resource and my topic was "An analysis of challenges and barriers of managerial turnover and retaining managerial employees in the carbonated soft drink industry in Sri Lanka"
October 2009

Bachelor's degree, BA(hons) in Business Administration

at Asia Pacific Institute of information Technology( Staffordshire University, UK)
Location : Colombo, Sri Lanka
I completed my degree in Business Administration BA(hons) with second class honors.
My dissertation topic was on " A study of relationship between expatriate leadership styles and employee job satisfaction"
I got a first class for my dissertation.

Specialties & Skills

Microsoft Office

Report Writing

Customer Service

Marketing Management

Marketing Research

Business Development

Customer Service

Sports and Team work

Marketing

Customer relationship & Follow ups

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Tamil

Expert

Malayalam

Expert

Training and Certifications

Smedly Toastmasters Speech craft Program ( Certificate )

Issued in: April 2008 Valid Until: - October 2008

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