IT Senior Supervisor
Ramaco Trading and Contracting W.L.L.,
Total des années d'expérience :15 years, 6 Mois
• Oversaw the installation and integration of new hardware and software.
• Managed Software and Power BI Report Development.
• Managed Database Administration.
• Managed Biometric Devices & Reports and other IT equipment’s.
• Asset and Inventory Management and Stock Control.
• Troubleshoot and repaired IT equipment’s.
• Respond and action help desk queries.
• Established relationships with colleagues in the organization and Lead Team.
• Customized, Implemented and Managed Microsoft Dynamics AX ERP Application.
• Provided Microsoft AX ERP Technical Support to the users (Onsite and Remote users).
• Customized Microsoft AX 2012 R3 X++ Report’s.
• Upgradation from MS Dynamics AX 2012 R3 CU7 to MS Dynamics AX CU9.
• Integration of MS Dynamics AX 2012 R3 and Nice Label Designer Software.
• Established relationships with colleagues in the organization and support Team.
Provided Technical Support to the users, monitored and maintained computer systems, and ensured network and systems security.
• Maintained Hardware and Software System’s.
• Provided Technical Support to the users (Onsite and Remote Users).
• Installed, configured and maintained computer systems and software's, and provided Technical Support to users.
• Executed manual tests, reviewed results of all tests and reported defects.
First Class