Shanmathi Krishnamurthi

• Performed account segmentation and migration activities between
banking systems while ensuring data accuracy, compliance, and
operational integrity.
• Supported AML and KYC processes, including Customer Due Diligence
(CDD) and Enhanced Due Diligence (EDD), in accordance with regulatory
requirements.
• Manage end-to-end operational activities for Institutional and Corporate
Banking clients.
• Process account openings, maintenance requests, amendments, and
closures for DDA and Term Deposit accounts.
• Execute fund transfers, transaction reversals, and customer requests
while maintaining high accuracy.
• Ensure compliance with banking regulations, internal policies, and
operational procedures.
• Identify process improvement opportunities and support initiatives that
enhance operational efficiency and service quality.
• Consistently achieve SLA targets while maintaining high productivity and
quality standards.