shannnu Shannu, IT- Assistant Manager

shannnu Shannu

IT- Assistant Manager

IBM

البلد
الهند
التعليم
بكالوريوس, Information Technology
الخبرات
4 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 1 أشهر

IT- Assistant Manager في IBM
  • الهند - دلهي
  • يوليو 2015 إلى يوليو 2016

-Manage Domain environment
-Manage shared folder and devices through permission
-Mail Clients configuration backup &Troubleshooting (MS Outlook, Lotus Notes)
-Data Backup of all users,
-Local and Network Printer configuration, troubleshooting.
-Internet & LAN configuration, troubleshooting
-Software troubleshooting update and patch installation
-Manage Antivirus (mcAfee)
-Issue H/W, S/W and accessories to users.
-Data Cards configuration and troubleshooting
TECHNICAL SUPPORT SKILLS
-OS installation:- Win XP, Win Server 2003, 2008, Win Vista, Win7, win8.
-Assembling, hardware up gradation troubleshooting,
-Windows maintenance, dual booting, upgrade & update the windows
-MS outlook configuration, Outlook backup & restore and troubleshooting
-Disk Management, partitions
-Printer installation and troubleshooting
-Antivirus update & virus protection
-Scanner configuration & troubleshooting.
-Troubleshooting of hardware and O/S
-Basic Networking, Map drive, Data sharing
-TCP/IP Configuration, Internet Maintenance
-Data Cards configure and troubleshooting
-Remote desktop and Remote assistance
-Wireless Networking, Networking in Domain environment
-Basic Firewall configuration.
-VNC Configuration and team viewer configuration.
-User Profiles Backup and Restore.
-Sharing folder, sharing device & Printer

Tec في ibm
  • الهند - دلهي
  • يوليو 2012 إلى يوليو 2016

الخلفية التعليمية

بكالوريوس, Information Technology
  • في MJRPU
  • مايو 2016

4

Specialties & Skills

Desktop Hardware
Server Hardware
Lotus Notes
Outlook
Microsoft Outlook

اللغات

الانجليزية
متوسط

الهوايات

  • surfing internet and learning new tech