Group Human Resources Director
AMS
مجموع سنوات الخبرة :26 years, 6 أشهر
Providing support, direction and thought leadership in the strategy and delivery of Employee Relations and Welfare, Recruitment and Manpower planning, Learning and Development, Reward, and Performance Management within a business comprising of 3400+ employees working in austere environments.
Reporting to the Chief Executive Officer, leading the Group HR function with a corporate Head Office HR team of 9.
Providing the Governance Division Talent Acquisition strategy and assisting with international resource and mobility vendor selection
HR Manager responsible for generalist HRM within Sub-Saharan Africa
Reason for leaving: returned to the UAE
May 2011 to October 2012: Africa Health Placements, South Africa
Head of Recruitment
Management and development of the division responsible for placing International Doctors into South African government medical facilities (A non-profit organisation reliant on International and local funding)
Reason for leaving: Company relocation to JHB - declined offer to move
April 09 - September 2010: Control Risks Group Ltd, UAE, Dubai
Middle East Operations Manager, Crisis and Security Risk Consulting
• Strategic responsibility for the ME Security Risk Consulting operations, reporting into the Practice Leader
• Full management of a team to include full time Consultants and Operations Coordinators
• Effective utilization, resourcing and scheduling within the Crisis and Security Consulting (CSC) department
• Primary POC for clients seeking crisis and security consultancy within the Middle East region
• Interpreted client requirements, resolved their ME security, risk and personnel requirements
• Negotiated and implemented framework agreements and MSA's with key clients and suppliers
• Conducted performance management and general HR function to include recruitment
• Responsible for the budget of the CSC Middle East team
• Produced management reports for the region
• Assistance with implementation of the new Maritime offering
• Produced/ authorized proposals and costings for new tasks
Reason for leaving: Relocation from Dubai to South Africa
March 05 - April 09: Control Risks Group Ltd, UK
HR Operations Manager, International Asset Protection/Project Management
• Management of Operations Coordinators responsible for HR support to Regional Operations Managers and approximately 1000 Subcontractors deployed globally into high risk environments; working in the fields of international asset protection, close protection and embedded security consultancy
• Established stringent HR policies and procedures including the development and implementation of central document control, pre-deployment packs, new joiner inductions, welfare management, exit protocol, PTSD assessments, incident management
• Initiated stringent vetting and pre-deployment procedures to mitigate risk, enable accurate duty of care, and ensure comprehensive welfare
• Created documentation templates and actively ensured comprehensive personal files where available both electronically and in hard copy
• Regular HRM audits and reporting
• Negotiated company insurances for deployed staff
• Managed all serious incidents - acting as first POC for crisis management situations, dealing with repatriation, insurance, news breaking, duty of care, legal issues and all other related aspects
• Family liaison officer in crisis management situations (such as kidnapping, fatalities etc.)
• Initiated, developed and managed Local National programs for Nigeria, Algeria, Iraq, Afghanistan and Pakistan; developing program strategy, relevant contracts, employee guidelines, payroll mechanisms, recruitment strategy etc, whilst complying with country employment laws, taxation, cultural concerns and other criteria that could impact the program
• Developed, implemented and managed country specific HR policy and procedures for each of the Local National programs
• Produced JD's and supervised recruitment drives and related aspects for both permanent and temporary resources, ensuring budget adherence
• Implemented training and development plans and country specific employee guidelines
• Introduced web based recruitment and managed the tender and implementation of the system
• Conflict resolution; managed tribunals, redundancies, disciplinarians, terminations, and other HR requirements
• Worked with the legal department to draft legally compliant subcontractor and permanent staff contracts
• Set team objectives and KPI's and performed annual reviews
• Budget management
Reason for leaving: Transfer/Promotion to the Dubai Office
September 2004 - March 2005: KPMG, UK
Management Group Assistant (Interim - maternity cover)
Managing 30 support staff over 5 practice areas within the Financial Services Advisory Practice
May 2003 - August 2004: CPG HR Services, UK
HR Account Manager
Managing beginning to end recruitment campaigns and competency based assessment centres. Key clients - UK Foreign & Commonwealth Office, UK Highways Agency, UK Department for Transport
Reason for Leaving: Redundancy
December 2002 - April 2003: IBM Business Consulting Services (previously PWC Consulting), UK
HR Coordinator (Contract)
Assisting the Practice Area Manager and the HR Advisor in running the 240 person practice area
Reason for leaving: Offered a role at CPG HR Services
March - November 2002: PWC Consulting, UK
Team Secretary (contract)
Support to a Partner, 2 Directors and business consultants within the Distribution division
Promoted to HR Coordinator
April - October 2001 (Contract): CitiFocus, UK
Recruitment Consultant
Placing candidates into financial environments whilst developing sustainable, quality client relationships
Reason for leaving: Downsizing due to September the 11th
April 2000 to April 2001 (Contract): Barclays Stockbrokers, UK
Advisory Sales Assistant/Trainee Broker
Assisting 4 senior Private Client Advisors on the equity broking desk within Barclays Advisory.
July 1999 to March 2000 (Contract): Barclays Stockbrokers, UK
Meeting Room Coordinator
Supervising conference and meeting room facilities and associated requirements
Promoted to Advisory Sales Assistant
May 1998 to June 1999: London, UK
Short term assignments at multiple companies to include Accenture, JP Morgan, KPMG, CSFB, Deutsche Bank, PWC etc.
February 1996 to September 1997: Themi Venturas Productions, South Africa
Production Coordinator
Supporting the Director in ensuring the seamless delivery of productions, launches and roadshows.
Reason for Leaving Resigned in order to travel abroad
September 2010: Make-Up Artistry
1995: Working World College - Diploma in Business Computing
1994 to 1995: Rapid Results College, South Africa - Travel & Tourism Diploma
Matric (A' Level equivalent): English, Art, Afrikaans, Biology, Home Economics, Mathematics