Shantanu Ambhore

• Handled aftersales operations by diagnosing product issues, troubleshooting defects, and ensuring timely resolution to
maintain service quality.
• Acted as a liaison between customers, service teams, and internal technical departments to track issues and implement
effective solutions.
• Prepared detailed issue reports, documented recurring problems, and provided insights to support product improvement
and prevent future failures.
• Coordinated field service activities and guided users with clear technical instructions to ensure smooth product usage.
• Strengthened problem-solving, customer communication, and cross-team coordination skills through real-world technical
support work.