Sales Consultant
DMCbuddy.in
Total des années d'expérience :7 years, 6 Mois
Mentored new sales consultants, equipping them to excel in their roles.
Evaluated marketing campaign effectiveness, driving data-driven recommendations for future initiatives.
Organized product training sessions, enhancing sales team product knowledge and selling techniques.
Developed sales plans, targeting new markets and expanding the client base.
Developed a new training program, boosting retention of customer- facing staff by over 20%.
Strategically planned menus, estimated food and beverage costs, and managed inventory procurement.
Tracked daily sales transactions and invoices, ensuring accurate financial reporting.
Implemented cost-saving measures, resulting in an 8% decrease in food and beverage costs.
Innovated new offers and adjusted ambiance to create an optimal Family-friendly atmosphere.
Lead cross-functional teams to deliver exceptional customer experiences through collaboration, process enhancement, and effective leadership, resulting in promotion to Customer Success Head for APAC region.
Ensure swift issue resolution by coordinating with Sales, Support, Billing, and Technical teams, fostering lasting relationships with tailored solutions.
Conduct comprehensive new employee onboarding, including training and documentation.
Achieved a remarkable 20% retention increase in the first 2 months via innovative relationship strategies for hassle-free connections.
Collaborate with marketing on strategic promotion campaigns to drive brand awareness.
Excel in driving business success through lead conversion, effective email communication, itinerary design, online booking management, and operations.
Deliver exceptional service and support, committed to providing high- quality, customized travel experiences that exceed customer expectations.
Initiated online extracurricular activities during COVID-19, such as yoga, dance, and music classes.
Spearhead wellness travel initiatives, including market analysis, resort partnerships, tech coordination, and sales/itinerary management.
Collaborate with sales to innovate packages, contract with centers/resorts, nurture relationships, and optimize tech tools.
Renegotiate supplier rates to maintain a competitive pricing advantage.
Lead group sales in the South India region, additionally serving as a Tour Manager for a northeast package with 70 Pax, showcasing exceptional leadership and organizational skills.
Drive hotel contracting, itinerary design, web product development, and pricing strategy to ensure customer satisfaction.
Support sales and operations, monitoring market demand, and optimizing product visibility through SEO to foster growth and profitability.
Develop customized products, elevating overall sales by an impressive 5%.
Assist sales and operations in India by securing new hotels and transport suppliers, ensuring competitive market rates.
Cultivate strong relationships with existing and new suppliers, guaranteeing superior service and sustained business growth.