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Shanzey Khan, Client Servicing Manager/ Project Coordinator

Shanzey Khan

Client Servicing Manager/ Project Coordinator·Quarks Pvt Ltd

United Arab Emirates

Bachelor's degree, Electrical Engineering

Work experience

Total years of experience: 4 years, 2 months

Client Servicing Manager/ Project Coordinator

January 2025 - February 2026

Quarks Pvt Ltd

Lahore, Pakistan

January 2025 - February 2026

• Strategic Tender Management & Revenue Optimization: Directed end-to-end tender lifecycle management, including bid documentation,
compliance alignment, BOQ analysis, and proposal submissions for public and private sector projects. Developed data-driven pitch decks
and strategic presentations that strengthened competitive positioning and improved bid-win probability.
• Commercial Structuring & Profitability Control: Engineered detailed internal cost models post-award by analyzing tender documents and
operational requirements. Structured comprehensive financial projections incorporating direct costs, vendor margins, operational overheads,
taxation, and profit benchmarks to ensure sustainable project profitability.
• Client Strategy & Concept Development: Led high-level client consultations to translate business objectives into executable event
strategies. Collaborated with creative and production teams to develop branding concepts, 3D layouts, and experiential frameworks aligned
with stakeholder expectations and brand positioning.
• Multi-Vendor Ecosystem Management: Supervised cross-functional teams including fabrication, logistics, production, and technical
vendors. Implemented strict execution timelines and quality assurance protocols to ensure seamless on-ground delivery within budget and
scope.
• Financial Closure & Stakeholder Reporting: Oversaw post-project billing, reconciliation, and financial reporting processes. Ensured
transparent invoicing, vendor payment accuracy, and comprehensive commercial documentation for smooth project closure.
• Production & Creative Asset Management: Managed end-to-end production of TVCs, documentaries, digital campaigns, and brand
collateral. Coordinated multidisciplinary teams (designers, animators, editors) to deliver high-quality creative outputs within agreed timelines
and budget parameters.

Company industry:
Events Management

Management Executive

October 2022 - December 2024

National Emergency Operations Centre (NEOC)

Islamabad, Pakistan

October 2022 - December 2024

• Strategic Operations & Cross-Agency Coordination: Oversaw nationwide campaign planning, budget alignment, and execution monitoring
in collaboration with international stakeholders including WHO and UNICEF. Ensured operational compliance with global health standards
and government regulatory frameworks.
• Data Governance & Systems Optimization: Designed and maintained centralized databases to integrate multi-sector operational data,
enabling informed decision-making and performance tracking across campaign modalities.
• Stakeholder Liaison & Policy Support: Acted as a key coordination focal point between NEOC, government ministries (MoI, MoFA), district
administrations, and UN agencies. Supported donor reporting, policy documentation, and high-level strategic briefings.
• Security Risk Management & Financial Audit Oversight: Conducted risk assessments and supervised security planning during nationwide
campaigns. Performed fund reconciliation audits, verified disbursement accuracy, prepared variance reports (actual vs. allocated funds), and
escalated financial irregularities to senior management.
• Executive Administrative & Operational Support: Managed travel logistics, reimbursement reconciliations, and high-profile meeting
coordination for senior leadership. Prepared executive-level meeting minutes and ensured adherence to professional governance standards.

Company industry:
Other Healthcare Services

Operation Executive

January 2022 - October 2022

Nixor O Levels (CIE Certified Institution)

Karachi, Pakistan

January 2022 - October 2022

• Administrative Operations & Facility Management: Coordinated daily administrative workflows to ensure operational continuity. Managed
office supplies, vendor services, facility maintenance, and infrastructure readiness for academic events and executive meetings.
• Financial & Documentation Control: Monitored petty cash reconciliation, expense tracking, and vendor invoice documentation. Supported
finance teams with payment processing and compliance documentation.
• Database & Communication Management: Maintained structured physical and digital filing systems. Facilitated interdepartmental
communication to streamline workflow efficiency and ensure documentation accuracy.

Company industry:
Higher Education

Education

Quaid e Awam University of Engineering

January 2020

January 2020

Bachelor's degree, Electrical Engineering

Pakistan

Skills

ANALYTICS
Intermediate
ANALYTICS
Intermediate
BID MANAGEMENT
Intermediate
BID MANAGEMENT
Intermediate
BRAND POSITIONING
Intermediate
BRAND POSITIONING
Intermediate
CONTRIBUTION MARGINS
Intermediate
CONTRIBUTION MARGINS
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
FINANCIAL FORECASTING
Intermediate
FINANCIAL FORECASTING
Intermediate
INVESTMENTS
Intermediate
INVESTMENTS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Languages

English
Beginner
Urdu
Beginner

Hobbies

  • stay mentally sharp.
  • relax
  • record music
  • playing guitar