functional consultant
Avanade
مجموع سنوات الخبرة :9 years, 10 أشهر
As a seasoned Microsoft Dynamics Functional Consultant with over 9 years of experience, I have a deep understanding of Dynamics 365 CE software implementations and Dynamics 365 Business Central. In my current role with the largest public domain in Singapore, I lead a team of 4 Business Analysts, overseeing requirements gathering for various tax types and creating cases from multiple channels. Additionally, I assist clients in implementing the Microsoft Dynamics service module, ensuring smooth operations and client satisfaction.
As a certified Scrum Master for computer applications, I manage a diverse team of 17 professionals including developers, QA analysts, tech leads, and BAs. I orchestrate sprints, create product backlogs, and refine user stories to enhance project efficiency. My responsibilities extend to conducting product demos, providing end-user training, and facilitating User Acceptance Testing (UAT).
With over 9 years of experience as a Microsoft Dynamics Functional Consultant, I possess a deep understanding of Dynamics 365 CE software implementations. My expertise extends to Dynamics 365 Business Central, enabling me to excel in managing large-scale technology projects across diverse industries.
I have honed my skills in business intelligence, specializing in reporting and analytics. My approach is characterized by attention to detail and a commitment to delivering top-tier solutions that consistently surpass client expectations.
During my tenure with NParks, I played a pivotal role in implementing and deploying D365 Field Service and Dynamics 365 Customer Engagement. I worked closely with stakeholders to maximize the platform's potential, providing both onsite and offsite consulting services. My proactive approach involved identifying and mitigating risks to ensure project success.
I have a strong track record of fostering teamwork by mentoring consultants and advocating for continuous improvement in project methodologies. Additionally, I actively contributed to pre-sales activities, managed project schedules, and oversaw end-to-end project management to meet budgetary constraints.
I maintained effective communication with product vendors to address customer concerns promptly, thereby enhancing overall stakeholder satisfaction. Furthermore, I prioritized ongoing professional development by acquiring relevant certifications and staying abreast of industry trends.
Overall, I am committed to representing the business professionally and delivering exceptional results that exceed client expectation
As a Microsoft Dynamics Functional Consultant with experience working with the BMW Group, I have successfully demonstrated a comprehensive skill set in understanding client requirements and estimating project efforts. I specialize in Dynamics 365 CE and Dynamics CRM configuration, setup, and customization, ensuring seamless integration with client workflows.
One of my key strengths lies in documenting 'as-is' and 'to-be' processes meticulously, providing accurate and detailed scoping documents that serve as a roadmap for project implementation. I excel in customizing CRM forms, views, workflows, business rules, charts, and dashboards, all while maintaining a keen eye for design perspective to enhance user experience.
My analytical approach enables me to resolve complex problems independently, ensuring efficient project delivery. Whether working independently or as part of a global team, I bring a collaborative spirit and the ability to adapt to diverse working environments.
Handling monthly releases for all markets, I effectively manage project timelines, identify, communicate, and mitigate risks proactively, ensuring projects are delivered within scope and on time. With a strong focus on client satisfaction and project success, I am committed to leveraging my expertise to drive impactful results for future endeavors.
- Understanding the client Requirement and effort estimation for testing business requirement - Discussion with business user about the new changes & perform Impact analysis & prioritize changes
- Preparation of test cases, test scripts and test Data & perform peer review.
- Get UAT Sign off
- Go live support
- Understanding the client Requirement and effort estimation for testing business requirement for Assets & Collection module of Finacle Core banking System - Discussion with business user about the new changes & perform Impact analysis & prioritize changes
- Preparation of test cases, test scripts and test Data & perform peer review.
- Execution of Test case as per defined standard of BFSI domain
- Get UAT Sign off from business user after review of the execution
- Support bank user to perform user acceptance testing.
61%
;