Technical Project Portfolio Manager
Kanoo Elite
Total years of experience :12 years, 10 Months
• Based in Kingdom of Bahrain and supporting clientele based in both Bahrain and Saudi Arabia.
Possessing a valid Bahrain's Work VISA and Saudi Arabia's Business VISA.
• Ensuring that the Project Management SOPs are aligned with industry standards, certifications, and
regulatory requirements & compliances. Achieving them by implementing a robust Project
Management Framework and its subsequent methodology.
• Involved in creation of project’s business case, pre-study/ proof of concept (POC) reports and client
proposals as a part of Pre-Sales activities, initiating client engagement lifecycles & performing
budgeting & costing along with risk assessment for all the projects, to maneuver & govern budget
variance & compliance during the course of the project implementation.
• Measuring project performance with mechanisms like schedule adherence, budget variance, task
prioritization, amount of technical debt, response & resolution time and through Client CSATs.
• Implying Agile development life cycle, with the ability to lead scrum teams.
• Managing, governing & leading projects across multiple portfolios like InfoSec in Digital Risk
Management (DRM) with multiple product line-ups including Threat Management, Data Privacy,
Vulnerability Management, Access Management, Cloud Security, Governance Risk & Compliance
(GRC), Networking & on-prem Infra, service line-ups including ISO (27001, 22301, 9001, 20000-1)
compliances and Saudi Arabian compliance standards (SAMA, CITC, NCA, Aramco CCC & CCC+
etc.) audit projects, Business Continuity and Disaster Recovery (BCP & DR) implementation projects,
Data Analytics and Enterprise Resource Planning (ERP) projects in Finance & Operations and
Business Central LOBs using MS Dynamics 365 as the implementation tool.
• Applying technical expertise & skills like: Process development and improvement, Program risk
assessment and mitigation, User acceptance testing (UAT), IT system management and
implementation & Data analysis through governance & implementation tools like CRM, MS Excel,
MS Projects, MS Visio, MS Dynamics 365, JIRA, Confluence & Azure DevOps.
• Pioneered & pivoted the overall Project Management process including all best practices and SOPs in
the organization.
• Establishing regular communication channels with clients, partners, and company stakeholders
•Responsible for end-to-end delivery of DevOps Tools Development & Automation, Business
Transformation and Cloud Migration projects.
• Planned, lead, designed, managed, and delivered an internal product-based project.
• Hands-on experience in tools like JIRA, Confluence, Zendesk, Git, GitHub, Nexus, Vault, Splunk,
Enterprise Chef, Jenkins, Cloud Health, SharePoint, Azure DevOps, MS Teams, MS projects etc.
• Responsible for Risk Analysis and Mitigation as & when required during the project delivery through
continuous RAID log tracking.
• Actively involved in Resource Management, Cost vs Revenue mapping and ROI Calculations.
• Responsible for managing tools integration activities, short projects introducing robust containerized
applications & container platforms, continuous improvement security features for all the tools, version
upgrades, migration activities, tools security and upgrade patching, focusing on CI/CD methodology,
introducing Software as a service (SaaS), Infrastructure as a service (IaaS) etc.
• Smart Orchestration for design & creation of end-to-end business processes operating models.
• Ensuring that the licenses for all the tools are being renewed within timelines through new CPA
(Contract Purchase Agreements).
• Involved in Data predictions, prescriptions and descriptions for handling and solving complex business
problems using Data science.
• Involved in creation of RFPs & contract negotiations with suitable vendors for the client.
• Responsible for managing and driving the iterative development programs and projects for DevOps
Tools following the DevOps methodology.
• Designing JIRA-Kanban boards and defining the sprint process.
• Reviewing swim lanes, Gantt charts, PERT charts and presenting them in the monthly high-level
meetings and steering committee meeting for a review.
• Manage roles and responsibilities and establish the governance and communication plan, ensuring
adequate communication to identified stakeholders.
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• Leading Daily stand-ups, weekly meetings with multiple stakeholders including technical teams in
different programs and projects, preparing monthly highlight report and summary, weekly meetings
with vendors regarding process and tools improvement and bug fixing, steering committee meetings,
governance meetings, weekly catch-up calls, Scrum of Scrum (SoS) meetings and bi-weekly
management calls.
• Communication management through creation of team's channel, SharePoint, and Confluence pages.
• Defining the project in an adequate project charter to align on scope, timeline, quality, budget, and
acceptance criteria with stakeholders.
• Monitor daily tasks and project assignments in progress and ensure project schedule is being met.
• Follow-up the Key Performance Indicators for each project and consolidate Program level reporting.
• Ensuring technology solutions and management support for business strategies.
• Making sure that all project objectives which were planned during initiation of the project are going as
per schedule through Sprint planning and Sprint review.
• Integration of technical aspects of all related projects/programs, SOW Creation and Client Sign off
deal which is agreed as per the requirements and upload it on the SharePoint for Quality checks and
Billing.
• Manage roles and responsibilities and establish the governance and communication plan, ensuring
adequate communication to identified stakeholders.
• Ensuring all Agile practices and frameworks being followed throughout the SDLC.
• Deep understanding of Agile software delivery, the path to production and other operational aspects.
• Hands on knowledge about various tools like JIRA, Confluence and JUnit.
• Monitoring project risks to identify potential risks and identifying solutions in coordination with risk
management team and coordinate with team managers for the creation of Risk registers, issue registers
and lessons logs and Business contingency plans.
• Monitor daily tasks and project assignments in progress and ensure project schedule is being met.
• Supported and enforced standards and methodologies around business process development (BPD), all
along project management.
• Plan and coordinate the change control management activities of the products in accordance with
documented plans and procedures.
• Monitoring financials to ensure budget compliance.
• Ensured timely delivery of project deliverables according to plan Identification, assessment and
allocation of proper skill set to implement projects.
• Conduct analysis before delivering cost & benefit assessments and help to broker other technology
services.
• Worked on continuous business justification and tailoring process.
• Responsible for quality checks, change and progress of the project.
• Doing Daily Stand-up meetings to motivate the team and to make regular project progress.
• Dealt in MS office and outlook related issues for Microsoft employees.
• Responsible for creating an MS office environment on local and client machines.
• Worked in various remote desktop applications like MS Easy Assist and LMI.
• Worked on ticketing tools like CAP (Customer Assistance Portal) and CCF (Customer Care
Framework).
• Conducted MS Office and outlook training for team members on regular basis.
• Worked in AD with Exchange embedded environment.
• Responsible for Creation of User Accounts/ Deletion on Domain Controller.
• Worked for “MICROSOFT” in Desktop Support, Enterprise Server Support, dealt issues related to
Windows Operating Systems, Microsoft Office, and Outlook (2003, 2007 and 2010) and Basic
Networking.