Sharan  Puthran, Customer Service Executive

Sharan Puthran

Customer Service Executive

Reliance Retail

Location
India - Udupi
Education
Master's degree, of Business Administration
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Customer Service Executive at Reliance Retail
  • India
  • November 2020 to February 2024

I gained 3+ years of part-time experience in customer service, sales, and marketing while studying. I am passionate about facilitating the success of individuals and businesses through exemplary customer service. Developed skills in customer support and proficiently handled customer inquiries and issues.

Management Trainee at Reliance Retail
  • India - Udupi
  • November 2023 to November 2023

I completed a one-month internship at Reliance Smart Bazaar, where I learned about managing staff, store manager duties, profit maximization strategies, and inventory management. I also gained experience in team motivation and effective communication with managers, customers, and team members.

Salesperson at kalsanka girija silk
  • India - Udupi
  • October 2019 to November 2020

I worked at Kalsanka Girijia Silk in Udupi for 1.1 years, where I acquired valuable skills in marketing and customer persuasion, and developed a deep understanding of consumer behavior.

Education

Master's degree, of Business Administration
  • at Mangalore University
  • November 2024
Bachelor's degree, Business Administration
  • at Mangalore University
  • November 2022
Diploma, Advanced diploma in Aviation and Hospitality Management
  • at Mangalore University
  • November 2022

Specialties & Skills

Team Motivator
Inventory
Market Understanding
Marketing

Training and Certifications

Management of New Product and Services (Certificate)
Date Attended:
April 2024

Hobbies

  • Photography
    I participated in the WOW FEST 2022, an inter-college design fest hosted by Indian Design School (IDS) in Mangalore on August 4th and 5th. Delightfully, I secured the first prize in photography, focusing on the captivating theme of vintage photography