Enterprise Account Manager
Midis Group
Total des années d'expérience :11 years, 2 Mois
Providing technology solution consulting and offering strategic account management services, to large business enterprises as well as small-mid market business clients across the EMEA region.
Customized project management & solution offerings in Digital Workplace, IoT, Wireless, Mobility, IT Hardware, Networking and Cyber-Security, Cyber Resilience, Cloud Solutions, Interactive Unified Collaboration Services & IT Infrastructure solutions, to ensure client satisfaction while meeting business KPIs.
My profile involves interacting and working closely with C-Level executives on a daily basis for DaaS, SaaS, CaaS, IaaS, PaaS & MaaS queries, to build a close rapport with them for developing and retaining their business enterprise accounts. This also includes providing timely and technical consultations for renewals of software, solution & service contracts pertaining various vendors.
My job is also to ensure customer success by means of providing technical consulting, demos, proof-of-concepts, solution designing as well as selling, client retention and year on year growth.
I work with business enterprises belonging, but not limited to Media & Leisure, Real Estate, Education, BFSI, Retail, Aviation and Aerospace, Government Organizations/Public Sector, Telecommunications, FMCG, Hospitality and Healthcare sectors.
Vendors I am currently working with are Apple, Cisco, Meraki, Microsoft, Amazon, Google, Huawei, Palo Alto, HP, Dell EMC, Kaspersky, VMware, Forcepoint, Fortinet, Infoblox, Riverbed, Symantec and many more.
Accomplishments: Enabled my organization to be the first IT system integrator in the EMEA region to sign Apple + HP Device as a Service contracts with a major ride-hailing company & a financial giant. Initiated an Apple iPad deployment project for a world-renowned multi-national aviation company for 4500 iPad units to be managed via MDM & deployed across major departments for streamlining of operations; successful designing and deployment of collaboration & cyber-security solutions to major named business enterprises, are among some of the many successful IT solution accomplishments achieved. I also conduct workshops and create marketing plans for Apple, cyber-security, networking and complete IT infrastructure solutions for our clients which results in an overall direct 60% increase in total revenue of the business year on year.
Production & envisioning of videos, idea hatching, preparing storyboards, television ad films and
content for renowned brands to be used in regional and international TV channels and producing sports
content for TV channels.
Producing & conceptualizing of creative videos, preparing scripts and storyboards, travel shows, 2D & 3D animations and develop ideas for freshly brewed creative content.
Involved in working with renowned brands from EMEA, North American & Asia-Pacific markets for ATL marketing plans and enhancement of brand positioning.
Worked closely on an animation film project involving Universal Studios and Pixar Studios from pre-production through to implementation of the project.
Accomplishments: Production of videos for Musafir.com which resulted in a 60% revenue boost and special brand positioning amongst expatriates. I worked on a Pre-production project for a known Hollywood animation film for Universal studios and Pixar studios.
Strategic consulting of Etisalat premium service solutions to clients for improving their IT, digital and telecom infrastructure.
Providing premium networking, cyber-security and managed services to European, North American and Asia Pacific clients on behalf of Etisalat.
Liaise with clients to design their IT solutions and address their queries regarding any issues with their IT and telecom networks.
Accomplishments: Responsible for solution designing and selling which resulted in maximum cost and resource optimization for clients, which in turn resulted in a revenue increase of 60% for our company and addition of key portfolio global business accounts for management.
Masters in Management Studies specializing in International Business & Marketing Active member of the placement cell in the college
Bachelors in Computer Applications