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Shardhanand Ahlawat, Restaurant Manager

Shardhanand Ahlawat

Restaurant Manager·Public Cafe

United Arab Emirates

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 12 years, 1 months

Restaurant Manager

April 2024 - January 2025

Public Cafe

Dubai, United Arab Emirates

April 2024 - January 2025

Restaurants grand opening, hired & trained staff.
On Board with online aggregators.
Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste. Consistently
exceeded monthly sales goals by a minimum of 10% by training FOH staff on up-selling techniques and creating a featured
food and beverage program.
Maintained an employee retention rate 25% higher than the industry standard through management training programs,
periodic performance reviews, and motivational coaching tactics.
Increased the profit margin of select menu items by 15% by switching to a local supplier with lower ingredient costs.
Increased Monthly Sales By Catering Services, Online Aggregators & Dine-In Events By Partnering with UAE Travel Groups.
Prepared and presented staffing/sales reports.
Created staffing rotas. Planed menus Such as Event menus & Seasonal Menus.
Responded efficiently and accurately to restaurant customer complaints.
Coordinated daily Front of the House and Back of the House restaurant operations

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Manager

January 2023 - January 2025

Shellfish Bar DMCC

Dubai, United Arab Emirates

January 2023 - January 2025

Restaurants grand opening, hired & trained staff.
On Board with online aggregators.
Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste. Consistently
exceeded monthly sales goals by a minimum of 10% by training FOH staff on up-selling techniques and creating a featured
food and beverage program.
Maintained an employee retention rate 25% higher than the industry standard through management training programs,
periodic performance reviews, and motivational coaching tactics.
Increased the profit margin of select menu items by 15% by switching to a local supplier with lower ingredient costs.
Increased Monthly Sales By Catering Services, Online Aggregators & Dine-In Events By Partnering with UAE Travel Groups.
Prepared and presented staffing/sales reports.
Created staffing rosters. Planed menus Such as Event menus & Seasonal Menus.
Responded efficiently and accurately to restaurant customer complaints.
Coordinated daily Front of the House and Back of the House restaurant operations

Company industry:
Hospitality & Accomodation

Assistant Restaurant Manager

January 2022 - November 2023

Simpra Foods GroupofRestaurants

Dubai, United Arab Emirates

January 2022 - November 2023

Hired, trained, and coached 30+ staff members on customer service skills, food and beverage knowledge, and
COVID-19 safety standards in preparation for the April 202 1 restaurant grand opening.
Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste.
Consistently exceeded monthly sales goals by a minimum of 10% by
training FOH staff on up-selling techniques and creating a featured
food and beverage program.
Maintained an employee retention rate 25% higher than the industry standard
through management training programs, periodic performance reviews, and
motivational coaching tactics.
Increased the profit margin of select menu items by 15% by switching to a local supplier with lower ingredient costs.

Company industry:
Hospitality & Accomodation

Assistant Restaurant Manager

March 2021 - October 2023

Simpra Foods

Dubai, United Arab Emirates

I found this job using Bayt.com

March 2021 - October 2023

Handled 3 Branches with day to day Operations.
• Hired, trained, and coached 30+ staff members on customer se1vice skills, food and beverage
knowledge, and COVID-19 safety standards in preparation for the April 2021 restaurant grand
opening.
• Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory
waste.
• Consistently exceeded monthly sales goals by a minimum of 10% by training FOH staff on upselling
techniques and creating a featured food and beverage program.
• Maintained an employee retention rate 25% higher than the industry standard through
management training programs, periodic performance reviews, and motivational coaching
tactics.
• Increased the profit margin of select menu items by 15% by switching to a local supplier with
lower ingredient costs.
• Increased Monthly Sales By Catering Services, Online Aggregators & Dine-In Events By
Partnering with UAE travel Groups.
• Prepared and presented staffing/sales reports.
• Created staffing rotas.
• Planed menus Such as Event menus & Seasonal Menus.
• Responded efficiently and accurately to restaurant customer complaints.
• Coordinated daily Front of the House and Back of the House restaurant operations

Company industry:
Hospitality & Accomodation
Job role:
Administration

Head Bartender

January 2021 - January 2022

SimpraFoods(GroupofRestaurants)

Dubai, United Arab Emirates

January 2021 - January 2022

Kept accurate inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies. Worked with
distributors to add new products to the bar menu.
Up-sold daily specials and beverage promotions to exceed daily sales goals. Completed bar
opening and closing procedures.
Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Took customer orders and capitalized on opportunities to sell special beverage and food options. Kept
alcoholic beverages well-stocked and organized to meet expected demands.
Prepared custom drink orders by accurately measuring and mixing house ingredients. Created
attractive bar displays by strategically arranging bottles and glasses.
Developed creative bar menus and drink recipes by researching emerging industry trends. Verified the drinking age
requirement of customers by carefully reviewing photo identification.
Maintained a spotless, fully stocked bar and kept it organized and supplied with bar essentials, garnishes, and liquor.
Played a crucial role in the servicing of guests upon arrival, working closely with the operations team to ensure that the VIP
experience was properly delivered to every guest.
Designed and implemented successful business promotions driving repeat guest visits and increased sales. Maintained a clean and
visually appealing bar.
Provided feedback to Seniors on ways to maximize profits, which included pricing strategies and specials.

Company industry:
Hospitality & Accomodation

Bartender / Bar Supervisor

November 2015 - December 2020

Funbars Hospitality Pvt. Ltd.

New Delhi, India

November 2015 - December 2020

Kept accurate inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies. Worked with
distributors to add new products to the bar menu.
Up-sold daily specials and beverage promotions to exceed daily sales goals. Completed
bar opening and closing procedures.
Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kept alcoholic beverages well-stocked and organized to meet expected demands. Prepared
custom drink orders by accurately measuring and mixing house ingredients. Created
attractive bar displays by strategically arranging bottles and glasses.
Developed creative bar menus and drink recipes by researching emerging industry trends.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained a spotless, fully stocked bar and kept it organized and supplied with bar essentials, garnishes, and liquor. Played a
crucial role in the servicing of guests upon arrival, working closely with the operations team to ensure that the VIP experience
was properly delivered to each, and every guest.
Designed and implemented successful business promotions driving repeat guest visits and increased sales.
Maintained a clean and visually appealing bar.
Provided feedback to Seniors in ways to maximize profits, which included pricing strategies and specials.
Key-holder with all duties associated with opening and closing.

Company industry:
Hospitality & Accomodation

Administration

January 2013 - January 2016

K.R. Mangalam World School

New Delhi, India

January 2013 - January 2016

Company industry:
Hospitality & Accomodation
Job role:
Administration

Assistant Bartender

November 2014 - November 2015

Peprika Hospitality Pvt Ltd

New Delhi, India

November 2014 - November 2015

Receive and welcome customers into the bar courteously. Greet
and take orders from the customers.
Serve alcoholic drinks like liquor, beer, and wine to multiple customers. Serve food
and snacks to customers in a bar.
Assist and support bar managers in their day-to-day operational tasks. Maintain the
premises of the bar in a neat and orderly manner.
Maintain and manage the setting of tables and seating arrangements for bar customers. Assist bar staff in maintaining and
stacking supplies like alcoholic drinks.
Assist bar cooking staff in managing food items and snacks for customers.
Initiate joyous customer service experiences through courteous bar assistant duties.

Company industry:
Hospitality & Accomodation

Head Bartender

March 2013 - August 2014

flyp@mtv

Dubai, United Arab Emirates

March 2013 - August 2014

Handled &Trained 15 team members.
Created a complete beverage menu.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine, and bar
supplies.
Worked with distributors to add new products to the bar menu.
Up-sold daily specials and beverage promotions to exceed daily sales goals. Completed bar opening
and closing procedures.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and
implement cost controls.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Prepared custom drink orders by accurately measuring and mixing house ingredients. Created
attractive bar displays by strategically arranging bottles and glasses.
Developed creative bar menus and drink recipes by researching emerging industry trends. Verified drinking
age requirements of customers by carefully reviewing photo identification. Maintained a spotless, fully
stocked bar and kept it organized and supplied with bar essentials, garnishes, and liquor. Played a crucial
role in the servicing of guests upon arrival, working closely with the operations
team to ensure that the VIP experience is properly delivered to each and every guest Designed and
implemented successful business promotions driving repeat guest visits and increased sales.
Maintained a clean and visually appealing bar.
Provided feedback to Seniors in ways to maximize profits, which included pricing strategies and
specials.
Keyholder with all duties associated with opening and closing.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

MSMT

April 2016

April 2016

Bachelor's degree, Hospitality And Hotel Management

India

Skills

Bartending
Expert
Bartending
Expert
Mixing
Expert
Mixing
Expert
Menu Creation
Expert
Menu Creation
Expert
Cost Control
Expert
Cost Control
Expert
Inventory Accuracy
Expert
Inventory Accuracy
Expert
ADOBE PHOTODELUXE
Expert
ADOBE PHOTODELUXE
Expert
CLOSING
Expert
CLOSING
Expert
DRIVING
Expert
DRIVING
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
PRICING
Expert
PRICING
Expert
RESEARCH
Expert
RESEARCH
Expert
SALES
Expert
SALES
Expert
COM
Beginner
COM
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COST CONTROL
Beginner
COST CONTROL
Beginner
BUDGET MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Hindi

Expert

Punjabi

Beginner

Training and Certifications

Certifications
Bartending Training

Training
Bartending
Maison By Pernod Ricard
Jan 2014

Hobbies and interests

MIXOLOGY

I LOVE MIXING DRINKS ALONG WITH ALCOHOL OR NON-ALCOHOLIC BEVERAGES