Network Management Engineer
Orange Business Services
Total years of experience :10 years, 0 Months
-Providing support to international customers.
-Troubleshooting of Cisco 8500, 9800 series wireless controllers and access points.
-Weekly back up Cisco8500 and 9800 series WLCs
-Management and troubleshooting of customers routers, switches and Firewalls.
-Creation of deep implementation plan for LAN, WAN and DC infa. and implementing in change window.
-Change involves - decommission/ commission of new devices, FW policies and rules, addition and removal of routes.
-Customer Network, internal network link monitoring using
Nagios and SolarWinds.
-Supporting ISE related to Radius, 802.1x auth, Guest portals, Certificate generation, AD integration, failover.
-Proactive creation of incident in SNOW.
-ISP coordination for DC link related issues.
Working with customers on projects and technical solutions producing configuration and installation documentation, Carrying out network design for decommission/ commission of new devices, FW policies and rules, addition and removal of routes . Creation of change request in BMC remedy and get it approved by customer, SME and technical head. Managing network changes in accordance with any required change management process. Troubleshooting LAN, WAN and DC infra during and after CR. Communicate with peers and managers regarding critical
CCNA CCNP ENCOR changes. Document and maintain High Level Design Documents (HLD) and Low-Level Design (LLD) Documents.
- Providing support to international customers.
-Management and troubleshooting of customers routers, switches and Firewalls.
-Troubleshooting routing protocols (OSPF), switch port security, HSRP, DHCP, WAN (BGP) related issues.
-Router, switches IOS upgradation.
-Network capacity management and auditing.
-Customer Network, internal network link monitoring using Nagios and SolarWinds.
-Proactive creation of incident in BMC Remedy.
-Coordinating with vendors for implementation of Datacenter
-network infrastructure like Rack, Power strips, Inter -rack cabling. Remote hand Support to customer w.r.t networking.
-Device stacking in rack, inter-rack cabling .
-Customer coordination for Remote Hand Services to configure router / switches, Firewalls other networking devices configuration.
-Providing remote access to customer devices collocated in DC.
-Giving potential customers a DC tour.
-Coordination with inter teams to maintain DC infra uptime of 99%
-Coordinating with vendors for implementation of Datacenter
-network infrastructure like Rack, Power strips, Inter -rack cabling. Remote hand Support to customer w.r.t networking.
-Device stacking in rack, inter-rack cabling .
-Customer coordination for Remote Hand Services to configure router / switches, Firewalls other networking devices configuration.
-Providing remote access to customer devices collocated in DC.
-Giving potential customers a DC tour.
-Coordination with inter teams to maintain DC infra uptime of 99%
Launching and Monitoring Value Added Services like CRBT, SMS, Voice, WAP. Scheduling and managing services - In dial, Outbound, Subscription and ARPU. To monitor the Call Processing and E1 maintenance. Providing Support to services, Checking Board and E1's, Links Status Responsible to operate and maintain service delivery operation. Monitoring of IN system for 99.99% uptime, escalating the issues to the next level.
Completed solar powered agriculture project