محمد sharfoddin

Wipro Limited, Hyderabad Since Jan '07
Senior Manager (Regional Head) - Engineering &EHS Operations for Pan Andhra Pradesh Wipro Locations

Thomson Corporation, Bangalore (now Thomson Reuters) Dec 05 - Jan '07
Assistant. Manager - Facilities & Administration.

Microland Limited, Bangalore Feb05 - Dec 05
Assistant. Manager-Operations (On rolls)

GE Capital International Services Ltd (Knight Frank India Pvt. Ltd.), Bangalore May '04 - Feb '05
Manager-Facilities

GE Capital International Services Ltd (IPMS&L.), Hyderabad Sep '03 - May '04
Assistant. Manager--Facilities

Indian Navy Oct 1987 - May '03
Joined as Junior Commissioned Officer and Came out as Engineering Officer (MCERA-II)
Facilities Management
100% Power Uptime
HVAC Management
Water& Recycling Management
Health, Safety& Environmental Management
Infrastructure Maintenance
Core Competencies

• Handling Core Engineering Operations of large Facilties
• Certified Lead Auditor for OHSAS 18001
• Managing the facility assets, utility systems, and service equipment in a safe and efficient manner for maximum optimization
• Developing, recommending, and implementing facility improvements and expansion.
• Handling overall forecasting, budgeting, procurement, distribution and consumption of resources.
• Strategic planning, staffing, budgeting and management of Soft services, administrative and O & M services on business affairs for contract


• General Administration
Budgeting
Logistics
Housekeeping
Waste Management
Transportation
Helpdesk& Security Management
Procurement
Liaison Work
Corporate Policy Formulation
Inventory Management
Cost Optimization
Travel Arrangements Logistics
Housekeeping
Transportation
Infrastructure Maintenance
Helpdesk & Security Management


Logistics
Housekeeping
Transportation
Infrastructure Maintenance
Helpdesk & Security Management


Developed Work Instructions/SOP's for equipments and services.
• Assuring maintenance of optimum inventory levels in the stores.
• As a project lead, conducted rest room audits and improved the look and feel of rest rooms.
• Compliance management: As location SPOC for compliance managed location compliances.
• Managing infrastructure development entailing daily administration, maintenance of premises/ rooms, handling travel helpdesk.
• Monitoring infrastructure maintenance and up-liftment by regular audit program.
• Accomplishing helpdesk management, stationary, printing, cafeteria, mail room, internal and external events for internal customers.
Customer Relation Management
Query Resolution
Client Satisfaction


• Ensuring customer satisfaction by achieving delivery of service quality norms by interacting with clients, handling the requests & resolving complaints.
• Executing policies & procedures in the operating systems to achieve greater customer delight.
• Team Management
Recruitment