System Administrator
TCS
مجموع سنوات الخبرة :4 years, 3 أشهر
TCS
My activities included:
• Troubleshooting end user issues by log in to users' desktops remotely providing end to end resolution in case of any issues related to applications or configurations from MECM.
• Support and guide on-site support technicians to fix issues
• Testing of software packages against the Client OS images to confirm successful installation according to SOP
• Worked with client to roll out Azure VDI and configure application group deployment via MECM
●IT support engineer
Infra related activities in Microsoft Endpoint Configuration Manager console