Sharjeel Shahid

Engineer at British Telecom

• United Kingdom - London
• My current job since February 2007

Developing end-users broadband to faster speed and stability.

Excellent in networking routing processes and system components.

Excellent knowledge of telecommunications, including ISDN, analogue, Ethernet and red care.

Experienced in LAN/WAN design and support, fibre optic technologies and data networking implementation.

Expertise in supporting telecommunications server, hardware and software applications.

Expertise in installing and troubleshooting telecommunication equipment.


running cables,
installing telephone systems,
dealing with customers face to face,
climbing poles,
working underground,
training new recruits


-Excellent written and verbal communication skills.
-Excellent analytical skills.
-Leadership and team player skill.
-Ability to work under pressure.

-Visiting the site for documentation and cost estimating of building systems.
-Communicate with engineering staff regarding system layout and drawings.
-Analyze and develop appropriate system concepts and layouts.
-Designing the systems including calculations and cost estimation.
-Analyze and review the technical specifications, shop drawings and product submittals.
-Ensure the quality services by discussing operation strategies with customers.
-Managing daily activities by coordinating with system technicians.

-Installing and configuring Cisco VoIP Phones.
-Providing technical leadership in technical solution in design and installation.
-Providing training sessions for technicians.
-Responsible for designing layout and analyzing the implementation stage of the systems.
-Monitor telecommunication system logs.
-Conduct root cause analysis of failures.
-Responsible for installing telephony hardware as well as perform voice networking systems and maintain server.
-Upgrading and maintaining operating systems.