Sharlyn Pangulayan, Customer Service

Sharlyn Pangulayan

Customer Service

Vox Cinemas Majid al Futtaim Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Commerce
Experience
6 years, 3 Months

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Work Experience

Total years of experience :6 years, 3 Months

Customer Service at Vox Cinemas Majid al Futtaim Group
  • United Arab Emirates
  • October 2012 to October 2012

2015
Excellent customer service and attend every customer needs
Maintain a professional manner and attitude at all times
Perform others duty assigned by management team
Perform any task delegated by the cinema manager
In charge for the opening and closing of the cinema and of the cash counter
Helping the management in team for the stock take inventory every week.
Conduct training and orientation for the newly hired staff
Making the sales report of the credit cards transaction every end of night

Sales Associate at Hangten
  • Philippines
  • May 2006 to May 2010

Assisting customer to find goods suitable to their needs.
keeping records of all sales transaction.
Responsible for processing cash or credit cards payment.
Receiving and storing of deliveries.
Keeping up to date special promotion and putting up display.
Helping in stock inventory

Secretary
  • January 2004 to January 2006

Responsible in handling incoming and outgoing calls
Types all reports, correspondence, requisition, endorsements, memoranda, and other documents.
Keeps records of incoming and outgoing documents and other papers of the office.
Sorts and indexed correspondence, records and other documents and forwards them to the office or persons concerned.
Ensured merchandise is properly labeled prior to shipping
Performs other duties/functions that may be assigned from time to time.
Provides End Month Inventory.

Personal Assistant at FHS Properties
  • United Arab Emirates
  • to

Handling incoming and outgoing calls.
Dealing with prospective clients.
Looking for available properties for the company to manage through data base and internet.
Keeps record of incoming and outgoing documents.
Complete forms in accordance with the company procedures.

Education

Bachelor's degree, Commerce
  • at University of the Assumption
  • January 2002

in

Specialties & Skills

Microsoft Word
Microsoft Office Applications
Customer Service Oriented
Communication Skills
Sales Skills Training
CLOSING
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SERVICE TRAINING
INVENTORY MANAGEMENT
MICROSOFT OFFICE
SHIPPING

Languages

English
Expert