Hospitality Consultant
ION Trading India Pvt Ltd
Total years of experience :16 years, 10 Months
-Taking care of the travel needs for the company
-Contracting with the hotels & Airlines
-Travel Budgeting
-Laisioning with Airlines & Forex companies
-Coordinating with the embassies
-Resolve organization’s travel related technical conflicts
-Provide analysis and development of technology and systems in area of travel plus expense reimbursement
-Vendor Management
-Administration of online travel booking and its associated tools
-Room sales in corporate segment
-Banquet and food & beverage sales
-Forecasting of future business
-Dealing with corporate RFP’s
-Building strong customer and client focus
-Actively promoted and sold the Hotel rooms
-Responsible for "up-selling" in order to maximize sales revenue
-Entertained potential clients/guests
-Finalized contracts for group bookings
-Banquet sales in corporate segment as well as social segment
-Forecasting of the future business
-Contacting the event management companies and the travel agents
-Designing and producing new ideas for business growth and promotion of company
-Basic training on taking orders & laying down the covers in a restaurant.
-Dealing with the customer query regarding the restaurant and food.
-Maintaining a daily stats of the sale in the restaurant.
-Ensuring a complete customer satisfaction.