Project Manager
Al Ramz Coporation PJSC
مجموع سنوات الخبرة :7 years, 2 أشهر
Domain: Enterprise project management for brokerage & investment services.
Environment: MS Project, Visio, MS Office, MS Teams, JIRA and Azure DevOps.
Key Projects:
Digital Transformation and services upgradation of fintech applications,
implementing Security operations center (SOC) and Network operations
center (NOC) at the enterprise level, Oracle databases upgrade project from
11g to 19c on-premises and in Disaster Recover (DR) cloud, Backup solution
implementation on-premises and in cloud, Telephonic and call center
system update implementation, FIT-OUT work office renovation.
Achievements:
Established a group-wide PMO structure for all planned and ongoing
portfolios of projects for Retail Banking, Corporate Banking, Operations, IT,
Information Security, Business Support, and Compliance.
At enterprise level for external audit represented and coordinated with
Finance, IT department heads for yearly IT audit 2023, and external auditors.
Key Responsibilities:
Project Manager for Group Strategy division, responsible to manage and
deliver complex transformation programs across subsidiaries. Full budgeting
and CAPEX responsibilities for all projects under purview.
Working closely with C-Suite and various departments to ensure that
projects are delivered efficiently for growth and operational efficiency.
Leading and managing projects from inception to completion, ensuring
alignment with the organization's strategic goals. Developing detailed
project plans, allocating resources efficiently, and monitoring progress.
Acting as a key point of contact for project stakeholders, providing regular
updates and managing expectations throughout the project lifecycle.
Identifying potential project risks and develop mitigation strategies to
ensure smooth project execution.
Evaluating project outcomes against predefined metrics and objectives,
providing insights and recommendations for continuous improvement.
Conducting market research, competitive analysis, and financial modeling to
support strategic decision-makin
Organization specific internal application development and support
Training staff on enhancement projects
Prepare project documents, Standard Operating Procedures for processes in
organization.
Coordinated with U.A.E, Bahrain, Kuwait IT Team for projects.
Portable Data Transmission (PDT) application integration with ERP module.
Ensure all the internal application systems are up and working fine in U.A.E,
Bahrain, and Kuwait Geant and GulfMart office and stores.
Developed internal applications to make daily processes easy and simpler
Coordinating and monitoring daily Sales alerts, internal application systems.
Retail ERP application is a multi‐software integration project customized as per the organization needs to track item movement.
• Item creation, ordering, receiving, transfer, wastage, supplier return, sales, customer return the item, after sales service, invoices, reports, inventory, auto- replenishment, activation and deactivation of the items to be sold, item movement are integral function of the application.
• Tracking Application for the operation staff handling the device in selling area issuing and retuning as per the specified criteria in SOP.
• Managing and executing store wise report of purchase, sales, stock, supplier, returns, consignments, inventory for operational and management utilization.
• Being an integral part in the implementation of Geant Online Contact Center project with third party client for in U.A.E, Dubai IBN Battuta Geant Online Office.
• IBM POS enhancement project for PIN PAD integrated with Mashreq bank devices.
• Training operational and management staff in the application to perform day to day task.
• Prepared Standard Operating Procedure document for the processes to be followed as per set and is live in three countries U.A.E, Kuwait, Bahrain.
• Developed internal applications for the department to make the daily processes easy.
• Activities:
̶ Ensure all the system are up and working fine in all the Geant store in U.A.E.
̶ Managing and monitoring Geant stores in U.A.E from head office for daily weekly price change, issues raised in stores, information to be passed to each store to perform the task via IT helpdesk, telephones, and if required visit the store to solve the issues.
̶ Ensure that the POS - counter are working fine, Scale device are up and printing stickers as per the price of the items, price checker and other hardware and software devices are working.
̶ Closely worked with top management to understanding retail process requirements, and developed technical standard operating procedure (SOP) documents and supported system/user acceptance testing and go live process.
̶ Prepare weekly and monthly reports of all stores ( i.e Hypermarket, Supermarket and Easy) in U.A.E for top management to view analyze and make new strategy plan to improve the business.
̶ Coordinating with intra department, store managers, suppliers for IT assets ordering, reception, transfer IT assets to other store, for payment, repair and maintenance of IT assests.
̶ Resolving reported issues in given turn round time, if required escalate to seniors.
̶ Preparing weekly and monthly reports of all stores in U.A.E for top management to view analyze and make new strategy plan to improve the business.
̶ Managing price change in ERP, Scale and POS system for leaflet promotion items daily, weekly, forth nightly and monthly and coordinating with CMD, Geant stores, operation staff and IT data entry team to make it a success.
̶ Coordination with Central Merchandise Department, stores Managers and IT data entry team for the price changes in system done for leaflet promotion.
̶ Preparing promotion reports for top management
• Environment: IBM Point Of Sales, ERP - Retail Application tracking the stock movement in and out, Weighing Scale SM 100, SM 5100, SM 1000, Business Object Reporting Tool, Portable Data Transmition (PDT), Price Checker device.
St. Mike Consultancy Ltd
05st Nov 2013 to 31st Jan 2015
Mumbai, MH
IT Consultant
Domain: IT- Banking Services.
Projects: - Compliance Monitoring System (CMS), Compliance Task Knowledge Management System (CTMS) and website enhancement.
Description: Compliance Monitoring System is an end to end solution for the certification and monitoring of tasks, regulations - Regulation/Statutory/Internal polices etc., it helps to keep track on various compliance oriented actionable to be carried out.
Compliance Task Knowledge Management System (CTMS) is a multi-software integration project which comprises of CMS, Task Management System (TMS) and Knowledge Management Tools.
Activities:
̶ Prepare and peer review functional requirement documents, coordinate and review technical design documents, prepare database design, prepare and review test plan/cases and results, code development, support system and user acceptance testing.
̶ Closely worked with business users in understanding requirements, developing technical requirement documents and support system/user acceptance testing.
̶ Manage technical root cause analysis and handle corrective action as part of the troubleshooting procedure and ensured that all project specifications are upheld during and after the development process.
̶ Ensured that the software models are optimized properly and that performance and consistency of design is maintained.
Environment: .NET Framework Asp.net, VB.NET, ADO.NET, SQL Server, Oracle, JavaScript, HTML, CSS3, Web Services, Microsoft Visio 2010.
Mould Mate
01st Nov 2011 - 01th Nov 2013
Mumbai, MH
Tech Maintenance Officer
Domain: IT Service
Projects: B2B Service, Billing Systems, Delivery Tracking System & website enhancement.
Description: Billing systems generates and maintains invoices and statements for its client on usage of various products and services. These products and services are offered by various teams. Recordkeeping system maintains data of all employers-employees enrolled and actively participating in the various types of plans.
Activities:
̶ Prepare and peer review functional requirement documents, coordinate and review technical design documents, prepare and review test plan/cases and results, code development, support system and user acceptance testing, communicate status and resolve/address queries from development team and business, implementation and obtaining sign-off on implementation.
Environment: VS 2008 Asp.net, ADO.net, C#.net, SQL Server, JavaScript, Adobe Photoshop, MS Project, Visual paradigm
Cosmosoft Technologies Limited
6th Nov 2010 - 31st Oct 2011
Mumbai, MH
Programming Officer
Domain: HRMS
Module: Recruitment, Payroll, Planning, Finance
Description: Payroll user will be able to easily define the pay components and its computation sequence in simple mathematical formulae, eliminating the need for customization for any future changes in the pay structure. The financial accounting module gives an organization the ability to centrally track financial accounting data within an international framework of multiple companies, languages and currencies.
Activities: Understand functional requirements, documentation, design/re-design applications, design, technical specification, unit test and test plan, code development, analyze transactions and batch processes, define project scope, analyze performance benefits, UAT, implementation.
Environment: VS 2005 C#.net, ADO.net, Oracle 9i, XML, MS Project, MS Access.