Sharon Blessing

-Planning, Scheduling Meetings.
-Cancellation and Completion of work orders into the CAFM software
-Generating Weekly Reports
-Asset Imports
-Contractual Updating and Maintenance
- Closely working with SSOC and property Control Team
-Attending calls
- Booking meeting and other travel requirements.
- Updating records, Documenting.
- Minutes of Meetings and following up on the same.
- Excel Updates and Visio Workflows.

- Maintaining Internal Discipline of the office of the Country Head by properly Organizing inflow an outflow of papers, meetings, appointments, discussions, travel and advising on priority work.

- Build Consensus with a wide cross section of stake holders to establish good rapport with various support functions/ Groups / Service providers, both inside and outside the organization with a high level of maturity and Good interpersonal skills.

-Co Ordinate delivery of all HR related services for matters on Recruitments, Training, Transfers, Expense Management;

- Liaise with Administration Personnel for admin related issues, Hotel Bookings, Procurement Etc.

-Prepare Documents and presentations for Internal use.

-Monitor and Coordinate Rewards and Recognition Initiatives;

-Handle staff Reimbursements/ Claims and ensure compliance through knowledge of HR policy, Admin Guidelines, and procedure laid down by Central Accounts Department -Dubai.

- Manage Confidential HR/ Compensation People related issues and comply with the Bank's Policies while also diplomatically handling sensitive HR policy Deviation

- Organize Client and staff engagement programs as instructed by the Country Head and Management Committee.

 NURSING ADMINISTRATOR- CLERK/ ACTING SUPERVISOR HAMAD MEDICAL CORPORATION (HMC) - (FEB- 2015 TO PRESENT)
 First point of contact with Patients, staff and physicians.
 Supervising the daily workflow.
 Strategical planning of the clinic and executing the same.
 Responsible for filing documents for staff and maintaining records.
 Responding to requests, Memos and complaints of patients as per policy.
 Overseeing compliance, and quality of phone calls and daily supervision of workflow.
 Being in commune with the contact center administration (RBMS) for Referrals and other statistic counts
 Accomplishing the corporate KPI’S effectively.
 Creating time sheets and updating the same.
 Providing overall operation of the clerk management with the supervision of the senior administrator.
 Maintaining patient's privacy and confidentiality during all patient access operations.
 Booking, rescheduling patients’ appointments.
 Helping pathway coordinators for emergent patient bookings
 Taking down the Minutes of the meeting for unit meetings and other meetings called for.
 Blocking and unblocking clinics.
 Replying to mails and scheduling meetings.
 Providing firsthand information via circular or mails as required.
 Adhering to all of Corporation’s code of conduct and required norms and policies

Achievements- (HMC)
• Hosted the First NCCCR GRAND ROUNDS introducing the speakers and welcoming the delegates and acknowledging a crowd of 500 nursing staff.
• Planned and formulated the OPD Survey sheet for patient viewpoint focus.
• Was a member of NCCCR - OPD improvement project team - initiated by Kelly Beckta- Director of Nursing for Ambulatory services.
• Active member of the RE-ORGANIZATION OF CLINICS project giving in strategical planning and execution of the same.
• No shows, walk-ins, overbooking of clinics and re-structuring them.

 HRIS AND PAYROLL ANALYST - SECONDED TO SIDRA (Temp Contract ) June 2014- Dec 2014
• Analyzing payroll and its attached benefits for over 1000 staff.
• Providing an efficient, well- organized, responsive, administrative and clerical support to the Payroll Manger in accordance with the directories policies, procedures and related guidelines.
• File management and document controller.
• Gaining ample experience by preparing every new employee detail and all related to it while joining an organization.
• Attained knowledge on the policies based on the application and issuing of necessary requests of employees: e.g. Health cards and Reimbursement etc.

Project secretary, Ramboll Oil and Gas: Doha- Qatar: (Aug 2011 - Dec 2011)
• Performed dual roles, Project Secretary and Acting Document Controller.
• Responsible for minutes of meeting.
• Communicating with other recruiting or manpower agencies for concerned projects
• Handled letters and memo's in relevance to information or circulars
• Official visits to site offices in terms with paperwork and other documents.
• Official content and article writer for staff magazines.
• Handled many client calls for negotiations.

• Acting Quality Analyst for quality Performances.
• Analyzed and scanned calls and Data for Quality Purposes.
• Stood as Number one performer in the mortgage Loan services department.
• Had been a Trainer for the last 6 months of service for the next batch which came into Mortgage Loan Services..
• Maintained a very good rapport with the customer. And was aiming only for customer satisfaction.
• Received many appreciations for the quality service offered in regards to technical and communication skills.
• Acting TEAM LEADER and Subject matter expert.