sharu شارانيا

Case Manager في Metlife

• الإمارات العربية المتحدة
• أشغل هذه الوظيفة منذ يوليو 2022

Collaborated with an interdisciplinary team to determine timely services of Inpatient approvals with correct IR-DRG assignment. Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements. Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner arranging SMO / Home country Treatment / Courtesy calls. Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues / providers to optimize client support strategies. Monitored ongoing admission cases closely, adjusting case management strategies as needed based on evolving circumstances or