Network Architect and Team Lead
Dalhousie University
Total years of experience :14 years, 6 Months
≻ Lead a team of network engineers, technicians, and administrators in performing day-to- day network operations and projects.
≻ Oversaw all aspects of IT operations, including infrastructure management, helpdesk support, and vendor relationships.
≻ Provide mentorship, training, and professional development opportunities to team members to enhance their skills and knowledge in network technologies and practices.
≻ Maintain constant communication with upper management, staff and vendors to ensure proper operations of the organization.
≻ Implemented best practices for IT service delivery and incident management, improving efficiency and customer satisfaction.
≻ Developed IT policies, procedures and maintain accurate and up-to-date documentation of the university's network infrastructure, configurations, diagrams, and procedures.
≻ Plan the installation and implementation of network system and ensure that proper operations procedures, resource requirements are developed and met.
≻ Communicate critical and time sensitive network planning, performance and vulnerability information and ensure security compliance through extensive technical documentations and adhering to security best practices and network industry standers.
≻ Troubleshoot network architecture for system findings and enhancements and make recommendation for leveraging network installations and reducing operations costs.
≻ Manage a team of 7 members and created a culture of collaboration within the teams to successfully achieve stated company objectives.
≻ Responsible for the growth and career development of staff members by providing training plans, guidance and knowledge sharing.
≻ Design, build and operationalize complex secured network for multibillion-dollar government defense project (Halifax Shipyard).
≻ Work closely with Security to ensure consistent delivery of network changes, develop an integrated approach for the overall infrastructure design, and create efficient security operations and processes.
≻ Responsible for global routing, switching, and wireless platforms covering multiple locations in North America. Provide after-hours and on-call support as required.
≻ Run, manage and monitor various networking tools and technologies (Cisco Prime, Cisco Identity Services Engine, RSA, A10, and Pulse Secure VPN technologies).
≻ Subject-matter expert for multiple network solutions and provide advanced level support related to core network technology within our service provider-client networks.
≻ Performed system and networking due diligence for client projects. Responded to RFPs and assisted the Sales team pre and post-sales. Led technical project kickoffs.
≻ Worked in various capacities of Cisco/Fortinet/HP-Aruba technologies including Data Center Management, Routing and Switching, Security, Acquisitions, Integration, New and Existing projects deployments.
≻ Managed and monitored the operational activities for multiple customers’ data/voice/video networks including design, installation, configuration, maintenance, and security.
≻ Provided third level support for network infrastructure and security in collaboration with other functional groups, business units and vendors.
≻ Took the lead in working with various established service providers and vendors for support, design and roadmaps.
≻ Contributed to the design, management, and support of JD Irving's corporate IT infrastructure with a focus on LAN/WAN connectivity and security.
≻ Successfully designed, configured, and deployed a new secure data center and secured network for the multibillion-dollar government project for Halifax Shipyard.
≻ Configured, implemented, and troubleshot many Cisco and Juniper Hardware/Software Products, including VPN Concentrators, Firewalls, Routers, and Switches.
≻ Monitored, analyzed, and optimized network design and configuration to drive increased performance, availability, and security.
≻ Maintained network performance by performing network monitoring and analysis, performance tuning; troubleshooting network problems; vendor escalation.
≻ Configured, implemented, and troubleshoot Cisco Hardware/Software Products, including VPN Concentrators, Firewalls, Routers, and Switches.
≻ Configured, installed, and administered web proxy and checkpoint firewall, and configured servers to get its update and internet access via web proxy.
≻ Identified, reported, and mitigated any internal or external IT security threats. Also, checked system logs for warning and error messages for hardware and network failures, to resolve issues.
≻ Administered Domain Name Server, installed, configured, and administered numerous Windows, Sun Solaris, and Linux servers. Optimized services/products/technology solutions.