Shatha AlAhmad

streamlined transaction monitoring systems.

management. providers sourcing align
implemented M&E frameworks, monitoring tools, and reporting systems to track project
performance.
• Coordinated baseline surveys and data collection while ensuring
accuracy and compliance with donor standards.
◦ Produced detailed evaluation reports
highlighting lessons learned, key results, and project impact.
◦ Integrated Gender
Equality and Social Inclusion (GESI) considerations across monitoring and reporting
activities.

Developed and monitored project work plans in close coordination with managers to
ensure timely implementation.
• Facilitated strategic meetings with project partners and
produced detailed minutes to support decision-making and follow-up.
◦ Conducted
regular field visits to supervise activities, evaluate progress, and ensure compliance with
objectives.
• Managed procurement processes including soliciting offers, analyzing bids,
and negotiating with service providers.
◦ Prepared comprehensive monthly reports
summarizing project achievements, challenges, and next steps.

Delivered high-qualitycustomerservice by resolving inquiries, complaints, and technical
issues promptly.
• Documented and analyzed customer interactions and feedback to
enhance service delivery.