أحمد الشطناوي

• Direct company operations, digital-marketing strategy, and cross-functional teams delivering SEO,
analytics, and automation services for diverse U.S. clients.
• Designed data-driven systems that improved client-acquisition rates by 40 % and reduced campaign costs
through targeted analytics.
• Oversaw financial planning, performance metrics, and project execution to ensure long-term sustainability
and client satisfaction.
• Built partnerships that expanded service offerings into AI-assisted marketing and business-intelligence
dashboards.

• Develops and implements performance metrics and reporting to analyze ROI on web properties, driving data-informed recommendations for marketing enhancements.
• Cultivates and maintains strong business relationships with university clients and marketing partners to foster collaboration and growth.
• Ensures consistent application of brand strategy across all web property developments, enhancing brand integrity.
• Leverages a robust knowledge base in sales, marketing, and business development to inform strategic decisions.
• Manages web projects from inception to completion, ensuring timely delivery and alignment with client objectives.
• Transitioning into a role focused on SEO, web development, and digital analytics to enhance online marketing strategies.

• Oversaw all technical operations, ensuring seamless digital workflow and project management.
• Spearheaded project collaboration, enhancing efficiency in backups and digital processes.
• Acquired and effectively utilized advanced filming hardware, including audio mixers and live streaming equipment.
• Designed and launched a robust WordPress site, improving online presence and user engagement.
• Developed customized client websites using WordPress, tailoring solutions to meet specific needs.
• Modified and optimized existing code to enhance website functionality and performance.
• Collaborated with the QA Department to implement a tailored testing plan, ensuring high-quality deliverables.
• Cultivated themes and strategies for SEO optimization and digital marketing initiatives, driving online visibility and traffic.

• Supervised all technical operations, ensuring consistent quality across digital deliverables.
• Developed and launched client websites, improving functionality and user engagement.
• Streamlined internal workflows and quality-assurance procedures, reducing project turnaround time by 25 %.

• Conducted office management tasks, ensuring efficient operations to support team productivity.
• Managed and optimized website content, enhancing user experience and engagement on WordPress platforms.
• Developed and designed new websites, implementing SEO best practices to improve search engine rankings.
• Ensured compliance with safety regulations, fostering a motivated and safe work environment for employees.
• Oversaw customer service and support departments, achieving high customer satisfaction rates.
• Prepared, revised, and submitted detailed reports and budgets, streamlining documentation processes.
• Communicated essential information to departments, facilitating informed decision-making for management.
• Conducted training sessions to enhance team skills in digital marketing and analytics.

• Managed operations, budgets, and cross-department coordination to achieve high service reliability.
• Oversaw website content and optimized digital communication channels for increased audience reach.

• Implemented and maintained digital systems to enhance user experience and operational efficiency.
• Oversaw customer service departments, achieving high customer satisfaction rates through effective management.
• Created and managed user accounts, ensuring seamless access to digital platforms.
• Provided comprehensive technical and functional support to users, improving system utilization.
• Developed and delivered training programs for employees, enhancing their digital skills and knowledge.
• Assisted in compiling and maintaining departmental procedure manuals, ensuring clarity and consistency.
• Reported on system activities, leveraging data insights to drive improvements in digital marketing strategies.

• Provided exceptional technical support by resolving software-related issues for customers through effective communication via phone and email.
• Executed PC formatting and operating system installations, ensuring optimal performance and user satisfaction.
• Developed and implemented preventive maintenance programs, enhancing equipment reliability and prolonging lifecycle.
• Assisted employees in understanding and navigating software systems, fostering a collaborative work environment.
• Set up and configured network connections, improving overall connectivity and workflow efficiency.
• Leveraged technical expertise to streamline processes, contributing to enhanced digital operations and user experience.

• Provided advanced technical support and network configuration to enhance workflow efficiency.
• Delivered staff training that improved system reliability and end-user satisfaction.

• Completed a comprehensive training program in Java languages and J2ME, enhancing programming skills.
• Developed a foundational understanding of web development principles, preparing for a transition into SEO and digital marketing roles.
• Gained experience in coding and debugging, fostering attention to detail and problem-solving abilities.
• Collaborated on projects that required effective communication and teamwork, skills essential for digital marketing.
• Eager to apply technical knowledge to optimize websites for search engines and improve online visibility.
• Passionate about learning digital analytics tools to measure and enhance marketing performance.
• Committed to staying updated with the latest SEO trends and best practices to drive online success.

• Provided exceptional technical support by resolving software-related issues for customers through effective communication via phone and email.
• Demonstrated proficiency in PC formatting and operating system installations to enhance user experience.
• Conducted equipment maintenance by evaluating performance, implementing upgrades, and developing preventive maintenance programs to ensure optimal functionality.
• Assisted employees in understanding and clarifying software programs, contributing to improved internal communication and efficiency.
• Prepared and installed network connections, facilitating seamless connectivity and enhancing overall operational effectiveness.
• Leveraged technical expertise to support digital marketing initiatives and optimize online presence through effective SEO strategies.