Executive Secretary
AIRLINK INTERNATIONAL UAE
Total years of experience :15 years, 5 Months
Provide high quality administrative support to the Vice
President & General Manager of Travel
• Dealing with incoming emails, and preparing correspondence
on behalf of the Vice President & General Manager; liaising
with clients and staff
• Takes dictations from the Vice President & General Manager;
prepare the mail, different letters, memos and general
correspondence
• Making appointments and planning the manager’s diary
• Organizing and attending meetings; taking minutes of the
meeting and ensuring their manager is well-prepared for
meetings
• Provides a reminder list for the Vice President & General
Manager on all outstanding issues, for instance meetings,
documents to be approved and signed.
• Screening phone calls and dealing with enquiries where
appropriate
• Organize travel arrangements and accommodation of the boss
when necessary
• Takes care of the client’s complaint, Investigate with the
consultant and write to the airline, follow up, get results and
revert to client.
• Responsible in preparing special requests to Airlines such as
Excess Baggage, Seat confirmation, Upgrade, ADMs/ACMs,
waivers, refunds.
• Prepares MIS reports on day to day or monthly basis as per the
client’s requests.
Handling the accounts by using the software called
QUICKBOOKS.
• Prepare sales invoices of the clients both cash and credit.
• Dealing with any kind of bank transactions such as wire transfer
both internal and external
• Make staff salary transfer through WPS
• Sending updated Statement of Account to the customer.
• Follow up cheque collections from the customers.
• Prepares cheques payment for supplier and company expenses
• Responsible for the company’s annual auditing by preparing
the required data such as the financial report (Sales Summary,
Purchase Summary, Expenses etc.)
• Handles incoming calls and outgoing calls and dealing with
phone inquiries in well-mannered.
• Provide full secretarial support to the General Manager.
• Maintain an organized and systematic filling system of
important company documents.
• Schedule and co-ordinate meetings, appointments, events and
schedule interviews.
• Responsible for meeting the customer’s deadline and make
sure that we deliver the work right on time.
• Schedule and confirm appointments for clients and customers.
• Maintain employee files and perform general support for staff.
• Dealing with incoming and outgoing mails
• Responsible for making any kind of business letter
• Responsible for arranging pick-up and deliveries thru
UPS/FEDEX internationally and locally
• Responsible for renewing Company Trade License as well as
staff DHA Professional License
Major in