Talent Acquisition Specialist
Serco Middle East
Total years of experience :19 years, 6 Months
Serco Middle East is part of SERCO Group Plc; a British outsourcing company based in Hook, Hampshire with over 50, 000 staff members spread across the globe. Manages various Government contracts and sectors in Middle East like UAE Rail, Transport, Aviation and Citizen Services Health & Defense.
I am mainly responsible for recruitment of Dubai Metro, Dubai Tram, Palm Jumeriah Monorail and Dubai Airport Customer Service contracts which consist of over 2200 employees.
Achievements:
• Acting-up to Senior Recruiter role.
• Mentored other Talent Acquisition members and associates on end to end hiring process, interview and selection skills.
• Spearheaded mobilizations, de-mobilization, re-mobilization contracts/ projects like Route 2020/ Red Line Extension, PJM, DACS contract.
• Received 2 Spot Award of Trust for working tirelessly in minimizing the gap of high attrition rate in Dubai Metro contract.
• Received Spot Award for Road Safety video translation.
• Placed highest candidates in last 2 consecutive years amongst the team and 86 candidates for the current year across multiple business divisions, functions and levels from junior, mid to senior leadership level.
• Talent Pooling
• Recruitment Cost Saving
• Time to Recruitment / Time to Hire
Responsibilities:
Responsible for managing complete recruitment cycle of candidates which includes sourcing, per-screening, candidate assessment, interviewing, offer recommendation, negotiation, acceptance and mobilization of expats and UAE Nationals and ensuring timely closure of all the roles with right candidates
Work closely with recruitment manager, business heads and key stakeholders to understand the requirement and plan recruitment strategies to identify critical roles to the business and influence hiring practices and develop a cost-effective acquisition plan to attract and source high quality talent within the timelines stated.
Ensure recruitment strategy is closely integrated with our talent management practices (i.e. building candidates pipelines based on succession planning and creating external talent pools for critical roles) as well as creating a talent pipeline for future short/long-term hiring needs in line with business growth strategies.
Liaison with recruitment agencies for timely selection of candidates.
Create and update recruitment reports example weekly and monthly reports and timely updation of recruitment tracker.
Use recruitment systems and tools such as Amris and Success Factors.
Conduct various psychometric assessments like DSI (The Dependability and Safety Instrument), RAAT (The Rules Acquisition Aptitude Test) and SCAAT (The Safe Concentration & Attention Test) for operational positions. Mechanical & Spatial assessment for technical engineering roles and plan and overseas logistics for assessments.
Experienced in volume/mass and niche skill hiring for technical and non-technical roles like engineering, operations, administration, business support etc.
Experienced in Bids recruitment and project.
Actively involved in administration of UAE National recruitment, assessments and patriciate in UAE Nationals career fairs.
Ensure employment offers are made in line with Company Policies and are issued in a timely and accurate manner.
Communicates and coordinates with candidates once they have been identified to receive an offer, ensures candidates receive their offer letters, complete and send forms and are aware of requirements for visa preparation process.
Coordinate and support onboarding team to ensure an effective transition of candidates offer process from recruitment to the onboarding team for assigned position.
Responsibilities:
Responsible for managing complete recruitment cycle of candidates which includes sourcing, per-screening, candidate assessment, interviewing, offer recommendation, negotiation, acceptance and mobilization of expats and UAE Nationals and ensuring timely closure of all the roles with right candidates
Work closely with recruitment manager, business heads and key stakeholders to understand the requirement and plan recruitment strategies to identify critical roles to the business and influence hiring practices and develop a cost-effective acquisition plan to attract and source high quality talent within the timelines stated.
Ensure recruitment strategy is closely integrated with our talent management practices (i.e. building candidates pipelines based on succession planning and creating external talent pools for critical roles) as well as creating a talent pipeline for future short/long-term hiring needs in line with business growth strategies.
Liaison with recruitment agencies for timely selection of candidates.
Create and update recruitment reports example weekly and monthly reports and timely updation of recruitment tracker.
Use recruitment systems and tools such as Amris and Success Factors.
Conduct various psychometric assessments like DSI (The Dependability and Safety Instrument), RAAT (The Rules Acquisition Aptitude Test) and SCAAT (The Safe Concentration & Attention Test) for operational positions. Mechanical & Spatial assessment for technical engineering roles and plan and overseas logistics for assessments.
Experienced in volume/mass and niche skill hiring for technical and non-technical roles like engineering, operations, administration, business support etc.
Experienced in Bids recruitment and project.
Actively involved in administration of UAE National recruitment, assessments and patriciate in UAE Nationals career fairs.
Ensure employment offers are made in line with Company Policies and are issued in a timely and accurate manner.
Communicates and coordinates with candidates once they have been identified to receive an offer, ensures candidates receive their offer letters, complete and send forms and are aware of requirements for visa preparation process.
Coordinate and support onboarding team to ensure an effective transition of candidates offer process from recruitment to the onboarding team for assigned position.
Responsibilities as a Recruitment Consultant are:
Collaborating with management to gather input for job descriptions, administering salary plans as presented by assigned organizational units and collating data in support of proposals.
Identifying candidates through networking, headhunting, portals, referrals, job sites, online and press advertisement in accordance with the requirement.
Interviewing candidates for experienced, professional & technical positions.
Screening applicants and presenting candidate profiles and qualifications to the client.
Conducting final round for the short-listed candidates, which involve salary negotiations, relocation time and the commitment level.
Creating and maintaining a database effectively and managing candidate and client information and follow-up with selected candidates.
Interview follow-ups with the clients. Interview coordination and scheduling the short-listed candidates.
Preparing and negotiating offers of employment with successful candidates.
Responsible for preparing and monitoring Recruitment Status Report
HR Generalist Work:
Responsible for employees’ payroll process via WPS.
Tracking and monitoring employee leave plan as per company policies
Responsible for Liaising with PRO for visa processing and employment contracts.
Handling internal process on Recruitment, Joining and Employees exit to ensure smooth transition
Manage and administer logistical arrangements such as ticketing, hotel reservation, transport etc.
Manage employees’ personal file to ensure important records are kept in accordance with company policy.
With the Head Office in Lahore (Pakistan) and 45 branches in the Southern Region, Beaconhouse School System is one the leading private schools with the staff strength over 2, 100 in southern region.
Job Responsibilities:
Report on regular basis to Head Office (Lahore) on prescribed templates for various performance indicators such as Allowances, Retirement Cases, Teacher Contract Renewal, Turnover Rate and Annual Leave Status.
Handle and resolve Regional Office and branch staff issues regarding Confirmations, Teacher Contract Renewal, Transfers, Resignations, Terminations, Annual Leaves and Probation Cases.
Conduct/ carryout exit interviews.
Work out staff requirement for all new upcoming branches.
Assist in designing and developing Job Descriptions.
Conduct and lead Performance Management exercise of BSS.
Implement and handle HRIS / MIS system of the region.
Handle/ Process new appointments including interviews, short listing and assisting Regional Director in final selection.
Identify training and development needs of School Heads and their staff and conduct/ organize the required training sessions.
Visit BSS branches to have regular interaction with School Heads for ensuring smooth functioning of HR systems at each branch.
Assist finance in company’s payroll management.
Update employees’ personal files.
With the Head Office in UK and Regional office in Asia Pacific (Singapore), the company is engaged in freight management, logistics and warehousing with staff strength of over 100 people in Pakistan. The organization is the second largest in the business worldwide (www.exel.com). Pakistan offices are in Karachi, Lahore, Islamabad and Sialkot.
Job Responsibilities:
Periodic reporting to Exel Management in Pakistan, Regional offices and Group Center for various HR matters.
Handle branch staff issues regarding confirmations, training, and administration.
Assist in implementation and improvement of HRIS / Payroll system.
Process monthly payroll and other staff related payments on periodic basis.
Assist in projects such as Corporate Social Responsibility (CSR), Employee Suggestion Scheme (ESS), Rent Agreements for the premises, Insurance of assets, Project Team hiring.
Processing of appointments and redundancies.
Identify functional training needs and organize sessions accordingly.
Manage internal communication to ensure discipline and compliance with code of conduct
Assist in processing medical and group life insurance renewals, updates and other issues.
Job Responsibilities:
Service existing as well as potential clients to obtain the brief for vacancies.
Negotiate terms and conditions of our services with clients.
Handle recruitment for management trainees and executive search.
Scrutinize application forms, conduct initial interviews, coordinate and arrange final interviews for the clients.
Manage and maintain database for searching suitable candidates.