Personal Assistant - Associate Director / Sales & Marketing Co-Ordinator, Customer Support
The Big Market Group (HO)
مجموع سنوات الخبرة :5 years, 5 أشهر
Working as: Personal Assistant (Associate Director - Sales & Marketing) Co-Ordinator - 22 Hyper Market Branches - Sales updates / Weekly Task Reports / Customer Care (From: Jan 2023) @ Bangalore HO
The Big Market, is a leading conglomerate with over 60+ years of experience in Retail and Hospitality Industry. The company is one of the fastest growing companies offering exceptional service and quality products through over 22 branches and 1200 dedicated employees.
Responsibilities:
Admin Executive (Complete Co-Ordination) / Personal Assistant (CEO's) - Combined in two roles, adeptly handling both professional and personal tasks. This combined position allows for a great degree of flexibility.
• Personal Assistant:
• Schedule Meetings & manage calendars.
• Take accurate and comprehensive notes at meetings.
• Manage email correspondence and phone messages.
• Plan travel, including flights, accommodation and ground transportation.
• Organize meetings and speaking engagements.
• Complying variety of administration task to support the CEO's on daily activities & long-term agenda.
• Highly motivated & experienced Executive Assistant, playing a key role in the Administration Department.
• Co-ordinating with 22 Hyper Market Branches in Bangalore.
• Engaged with the Operations /Sales & Marketing / Purchase / HR / Account and Finance Department.
• Preparing Official Letters to the Authorities, Association Members, etc.
• Conveying important information / messages / notices to all the Departments & Employees.
• Attending Sales & Marketing Executives /Vendors on prior appointments.
• Maintaining WTR (Weekly Task Reports) for all the Departments and Branches.
• Educating the Departments on WTR - thrice a week.
• Preparing the WTR by updating to all the Departments and submitting the final report to the Operations Head.
• Supervising Household staff for maintaining a healthy environment at office.
• Preparing relevant documents & Letters on behalf of Account Department to the Banks frequently.
• Maintaining the complete book of records on the Interviews scheduled for the month and submitting the same to the HR Department.
• Consulting and Examining the Candidates for Interview.
• Evaluating / Screening Interviews to Level 6 Employees (Assistants / Technicians and Sales Executives) and further proceeding to the HR Department.
• Preserving the Helpdesk Emails of the Organization and maintaining the record.
• Taking care of the complete customer care requirements and updating the concerned departments on the same.
• Handling the Customer Queries with much efficiency and fortitude.
Previous Employment:
I hold 9 years overall experience in the Administration Department with Excellence in Co-ordination. Very Fluent in English & Hindi. Worked as HR Executive.
I have Excellent Communications Skills.
Complete Co-ordination - Sales & Marketing / Orders, Billing & Order Delivery Execution (Single point of contact for Overall Business in Bengaluru - DC).
Maintaining high standards in achieving & completing the the sales target and helping the marketing & sales executives in sales.