process associate, technical analyst and customer service agent
Google via Genpact
Total years of experience :2 years, 10 Months
Genpact India (Presence - 2015 to 2016)
Genpact is a global business process management and services and IT corporation with key offices in New York City, United States. It’s listed on the New York Stock Exchange under the symbol G.
GOOGLE
Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.
-Employee in Google vendor Genpact
- Process associate information technology in - (Google)
-account recovery (customer services via email and voice)
-technical analyst (analyzing clients information)
*Accomplishments:
- reached process developed level from process associate
- worked as re-reviewer on floor
-maintained ratings in average level in every month with quality
-maintained productivity progress beyond target every month
-increase in every day productivity number in reaching the given target by the clients
* AL-Kareem primary school (recognized by government) (presence2013-2015)
*Teacher
*Sociology teacher from class 3rd to 7th
Accomplishments:
Got certified as best teacher in school and later became a subject planner in management
* S.S.C from M.S. Creative School in 2009 (Recognized by government) * Intermediate from M.S. Junior College in 2011. (Recognized by government) * B.com (computers) from Shadan Degree College for women in 2014. (Osmania University)