sheeba bhoopathi

Monitor production systems, servers, and applications for performance and availability
Manage and track batch jobs, data processing, and system workflows
Identify and resolve production issues and incidents
Coordinate with developers, QA, and infrastructure teams
Perform root cause analysis (RCA) for system failures
Support deployment and release activities
Maintain logs and prepare incident and performance reports
Ensure adherence to SLAs (Service Level Agreements)
Handle alerts, escalations, and troubleshooting in real time