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تم إلغاء حظر المستخدم بنجاح
Harsheen Kaur, HR Assistant & Operations Coordination

Harsheen Kaur

HR Assistant & Operations Coordination·Pantheon Development

الهند

ماجستير, English Literature

الخبرة العملية

مجموع سنوات الخبرة: 3 سنوات, 3 أشهر

HR Assistant & Operations Coordination

فبراير 2026 - أبريل 2026

Pantheon Development

دبي، الإمارات العربية المتحدة

فبراير 2026 - أبريل 2026

Provided executive-level administrative and HR operational support to senior management in a fast-paced corporate environment.
Assisted the HR Manager in end-to-end recruitment and hiring processes across multiple departments.
Prepared offer letters, onboarding documentation, employee files, and joining formalities.
Screened and shortlisted resumes based on job requirements and organizational needs.
Prepared detailed MOMs (Minutes of Meetings), tracked action items, and ensured timely follow-up with stakeholders.
Utilized Monday.com to manage workflow coordination, project tracking, task management, and interdepartmental communication.
Managed employee communication, interview scheduling, calendar management, and confidential correspondence.
Coordinated and scheduled training sessions for reception, housekeeping, and operational staff.
Handled employee and customer grievances professionally while ensuring resolutions aligned with company policies.
Collaborated with cross-functional teams to improve workflow efficiency and administrative processes.
مجال الشركة:
العقارات
الدور الوظيفي:
الموارد البشرية والتوظيف

Finance & Administrative Assistant

سبتمبر 2024 - يناير 2026

Big Fish Tutors

دلهي، الهند •عن بُعد

سبتمبر 2024 - يناير 2026

Supported HR and administrative operations in a remote work environment while ensuring process efficiency and compliance.
Maintained employee records, documentation, reports, and operational databases with high accuracy.
Assisted in onboarding coordination, scheduling, employee communication, and administrative support activities.
Managed data entry, documentation verification, and CRM updates using business management systems.
Coordinated with internal teams to improve reporting accuracy, workflow consistency, and operational efficiency.
Supported management reporting, administrative processes, and confidential handling of employee and operational data.
Assisted in streamlining internal processes to improve operational efficiency and communication.
KeySkillsApplied:HRAdministration|OnboardingCoordination|RecruitmentSupport|CRMManagement|EmployeeCommunication|Documentation
Management|MISReporting|WorkflowCoordination|MicrosoftExcel|XEROCRM|StakeholderManagement|ProcessImprovement|
ConfidentialDataHandling
مجال الشركة:
التعليم العالي
الدور الوظيفي:
المحاسبة والتدقيق

HR & Business Development Executive

أبريل 2024 - سبتمبر 2024

Cocoweave Coaching International

دلهي، الهند

أبريل 2024 - سبتمبر 2024

Supported recruitment-related communication, lead coordination, and operational administration in a target-driven environment.
Conducted high-volume outbound communication and maintained professional candidate/client interactions.
Supported process improvement initiatives to enhance operational efficiency and communication standards.
Demonstrated strong multitasking, communication, and stakeholder management skills in a fast-paced environment.
KeySkillsApplied:SalesforceCRM|HubSpotCRM|Xero|Monday.com|MicrosoftExcel|MISReporting|DocumentationManagement|EmployeeRecords
Management|WorkflowCoordinationTools|DataAnalysis&Reporting
مجال الشركة:
مراكز التدريب والتعليم
الدور الوظيفي:
الموارد البشرية والتوظيف

Product Line Manager

فبراير 2023 - أبريل 2024

Petals Preschool and Daycare

دلهي، الهند

فبراير 2023 - أبريل 2024

Handled 100+ daily parent inquiries, streamlining CRM processes and boosting satisfaction through personalized guidance and
follow-ups.
Managed end-to-end parent communication, providing tailored counseling to support enrollment decisions and enhance overall
experience.
Maintained accurate records in CRM systems, tracking interactions and improving response efficiency and service quality.
مجال الشركة:
مراكز التدريب والتعليم

Admission Counselor

مارس 2023 - نوفمبر 2023

Aakash Educational Services Ltd. (Byju’s)

دلهي، الهند

مارس 2023 - نوفمبر 2023

Handled 150+ daily calls and managed 100+ leads in Salesforce, ensuring effective lead tracking and follow-ups.
Delivered personalized counseling to students and parents, enhancing customer experience and supporting enrollment decisions.
Strengthened institutional branding through professional communication, improving engagement and conversion outcomes.
مجال الشركة:
مراكز التدريب والتعليم
الدور الوظيفي:
إدارية

التعليم

Indira Gandhi National Open University

يناير 2024

يناير 2024

ماجستير، English Literature

الهند

المعدل التراكمي (نسبة مئوية): 70%

المعدل التراكمي (نسبة مئوية): 70%

Skills

Front Office
Expert
Front Office
Expert
Microsoft Office
Expert
Microsoft Office
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
CULINARY ARTS
Intermediate
CULINARY ARTS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
EMOTIONAL STABILITY
Intermediate
EMOTIONAL STABILITY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Project Management
Expert
Project Management
Expert
Customer Service
Expert
Customer Service
Expert
Operation
Expert
Operation
Expert
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
MEDIA MANAGEMENT
Intermediate
MEDIA MANAGEMENT
Intermediate
SALES PROCESS
Intermediate
SALES PROCESS
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate
Recruitment
Expert
Recruitment
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
ONBOARDING STRATEGIES
Intermediate
ONBOARDING STRATEGIES
Intermediate
RESOURCE MANAGEMENT
Intermediate
RESOURCE MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Management
Beginner
Management
Beginner
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Virtual Assistance
Intermediate
Virtual Assistance
Intermediate
Sales
Intermediate
Sales
Intermediate
Science
Intermediate
Science
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Secretarial
Intermediate
Secretarial
Intermediate
RESUME SCREENING
Intermediate
RESUME SCREENING
Intermediate
Receptionist
Expert
Receptionist
Expert
Team Leadership
Intermediate
Team Leadership
Intermediate

حسابات مواقع التواصل الاجتماعي

بلوغر
بلوغر
thevibrantvichar.blogspot.com

اللغات

الانجليزية
اللغة الأم
الهندية
متمرّس
البنجابية
متمرّس

التدريب و الشهادات

الشهادات
Nutrition & Dietetics Certification – Independent Practice CRM Systems Proficiency
Nutrition & Dietetics Certification – Independent Practice CRM Systems Proficiency
Nutrition & Dietetics Certification – Independent Practice CRM Systems Proficiency
Certification – Independent Practice

الهوايات

  • Business
  • Dance