Sheikh Muhammad Aamir, Senior System Support Engineer

Sheikh Muhammad Aamir

Senior System Support Engineer

Express News / Express Publications

Location
Pakistan
Education
Bachelor's degree, Computer Sciences
Experience
18 years, 8 Months

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Work Experience

Total years of experience :18 years, 8 Months

Senior System Support Engineer at Express News / Express Publications
  • Pakistan - Lahore
  • My current job since October 2012

Management of network and technical facilities in office premises consisting of about 250 nodes.
Installation, configuration and management of Antivirus Client Server Architecture.
Data & Server Backups.
Plan & Handle Preventive maintenance of Servers and Devices
Installing, supporting and maintaining new server hardware and software infrastructure;
Setting up user accounts, permissions and passwords;
Monitoring network usage.
Ensuring the most cost-effective and efficient use of servers.
Ensuring that all IT equipment complies with industry standards.

Teacher at Gates College
  • Pakistan - Lahore
  • May 2011 to July 2014

Teaching of IT subjects.

System Support Engineer at Express News / Express Publications
  • Pakistan - Lahore
  • April 2008 to September 2012

Installing, supporting and maintaining new server hardware and software infrastructure;
Setting up user accounts, permissions and passwords;
Monitoring network usage;
Ensuring the most cost-effective and efficient use of servers;
Ensuring that all IT equipment complies with industry standards;
Analyzing and resolving faults, ranging from a major system crash to a forgotten password;
Undertaking routine preventative measures and implementing, maintaining and monitoring network Security, particularly if the network connects to the internet;
Providing training and technical support for users with varying levels of IT knowledge and competence;
Working closely with other departments/organizations and collaborating with other IT staff;
Planning and implementing future IT developments and undertaking project work;
Managing the website and keeping internal networks running;
Monitoring the use of the web by employees.

Engineer at Nextek Service
  • Pakistan
  • January 2007 to February 2008

•Maintain IT Infrastructure
•Preparation of performance / Activity Report reports on daily and monthly basis
•Assisting Help Desk Supervisor
•Configuring MS Outlook based on Exchange Server.
•Preparation state of the art inventory

Hardware Engineer at Planning & Development Division, Projects Wing
  • Pakistan
  • February 2006 to December 2006

Evaluate the organization’s technology use and needs and recommend improvements, such as hardware and software upgrades.
Responsible for at least one technical support function such as database, security, quality and standards.
Maintain the peripherals, such as printers, that are connected to the network.
Installation of software..
Assisting Network Admin & Database Administrator.
Assisting in the purchase of hardware.
Preparation of performance reports

IT Help Desk Engineer at WARID Telecom (Pvt) Ltd
  • Pakistan
  • August 2005 to February 2006

Handling DSL Based Local Area Network,
Creating Technical / Performance Reports on Daily and monthly basis
Backup Support to Help Desk Supervisor

Education

Bachelor's degree, Computer Sciences
  • at Newports University
  • December 2004

CGPA 3.02, Final Project on SUI Gas Pipe Line Connection Distribution System

High school or equivalent, Accounting,Banking, Commerce, Geography
  • at Punjab College of Commerce
  • April 1996

56 % Marks obtained

Diploma, Physics, Chemistry, Mathematics
  • at Govt. Muslim High School
  • June 1994

Matriculation Certificate, 75 % Marks Obtained

Specialties & Skills

Computer Hardware Troubleshooting
Technical Reports
Switches
Virtualization
MS Excel
Computer Hardware Troubleshooting/Assembling
MS Word

Languages

Arabic
Beginner
Urdu
Intermediate
English
Intermediate

Training and Certifications

Cisco Certified Design Associate (Certificate)
Date Attended:
January 2014
Valid Until:
January 2017
Cisco Certified Network Associate (Certificate)
Date Attended:
January 2011
Valid Until:
January 2017