HR Coordinator
Ariane Holding
مجموع سنوات الخبرة :16 years, 2 أشهر
• Manage day to day Reception for all the companies
• Assist HR Manager in Recruitment, Talent Search, creating organizational charts.
• Update company HR policies, and procedures in lieu of this ongoing pandemic
• Perform the annual staff provisioning
• Meet with Operations Manager and HR Manager to identify recruitment needs
• Perform 360 recruitment including onboarding procedures and assist PRO in sponsorship transfer requirements
• Collate attendance report and create monthly salary sheets for 5 companies.
• Address all day-to-day employee grievances, needs and requests.
• Negotiate salaries for shortlisted candidates, and prepare hiring & on boarding procedures and forms
• Assist PRO’s in the new hire transfer process
• Identify manpower needs for each company for hiring, and create job descriptions
CV screening
Phone screening and interview
Arranging Client interview with candidate
Business development research
Create job descriptions for client’s job vacancies
Candidate sourcing thru portals, internet ads
Job advertising and portal posting
ATS update and maintenance
Bulk recruitment processing and International recruitment campaigns
Tender positions for prospective and existing clients
Cold calling business development and candidate sourcing
- Job postings and advertisements
- create job descriptions as per client requirement
- business development
-client meetings
- sourcing through different portals
- conduct job offers
- assist in on boarding both local & international
- perform recruitment campaigns internationally
- Handle different account clients with assorted positions required.
- conduct interview
- Liaise with hiring managers and HR managers
- Source candidates from different database portals
- Create job descriptions for clients
- Post job vacancy to different websites for pooling
- create ads for different job postings
- sourcing candidates internationally
- coordinate international recruitment campaigns
- Coordinate interview schedules, and on boarding of candidates regarding requirements for visa applications.
- attend client meetings
- conduct interviews
- perform cold callings to candidates
- CV evaluations
- CV profiling
- business development
- filing and database update
Performed paper screening on CV
Handle of database
Created data trackers for international campaigns
Performed cold calls to candidates
Phone screening and interview
Scheduling of hiring manager interviews
Sourcing from job portals
Job posting on job portals / different job sites
Created basic job descriptions for clients and coordinated for their approval
Business development - searching for company contact details and contact person & arrange for manager meetings with them.
Coordinate with managers for the final lists of shortlisted candidates for offer during international campaigns.
End- to- end recruitment process
Performed Candidate offer and contract signing, including salary and benefit negotiations.
- Recruitment of call center agents
- Part of the Launch Recruitment team doing job fairs, and site selection campaigns for possible site opening.
- Able to join a team who opened 3 sites and recruited from director position to agent position and other support staffs.
- Administered computer based tests, phone interviews, face - face interviews and behavioral interviews.
Performed and administered exams for agent post hiring
Performed phone screening interview
Joined in the different job fairs conducted by the company
Got calibrated to perform final interview for agent position
Scheduling of qualified applicants for hiring managers final interview
Trained & calibrated for job-offering /contract signing for new hires
New Hire Orientation
Received incoming calls
Resolved technical difficulty about the different internet connection problems of the customers
Attended several upgrade trainings and leadership improvement seminars of the company
Joined the very first trainings for new programs to be used by the company for better customer information retrieval and higher troubleshooting steps for internet connection
Understanding agent TPQ & overall center performance (CMS, calls waiting, abandoned calls, service level. Attritions, productivity, etc.
Performed the hiring process for vacant position in the company both in production and support engineers
Attend to cash receivables and cash vouchers
Attend to employee grievances both onsite and offsite
Prepare weekly report on performances and issues of employees
Prepare documents such as billing for the servicing company, pre-employment requirements, and other qualifying exams for servicing company
Created training modules for new hire
Contributed to company policies, procedures and the manual itself
Conducted job-offer and employee contracts