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Mohamed Ashraf, سوبرفايزر خدمه عملاء

Mohamed Ashraf

سوبرفايزر خدمه عملاء·Vodafone - Egypt

Egypt

Bachelor's degree, حقوق

Work experience

Total years of experience: 6 years, 8 months

سوبرفايزر خدمه عملاء

November 2016 - June 2023

Vodafone - Egypt

Cairo, Egypt

November 2016 - June 2023

خدمه العملاء وظيفه اساسيه لتحقيق مستوى رضا العملاء وتلبيه احتياجات العملاء بشكل يتوافق مع توقعاتهم ويعمل على شكاوى العملاء والاستجابه لتساؤلاتهم واستفساراتهم ومن ضمن مسئوليه خدمه العملاء تقديم المعلومات اللازمه عن المنتجات والخدمات

Company industry:
Telecommunications
Job role:
Marketing and PR

Education

جامعة عين شمس

July 2020

July 2020

Bachelor's degree, حقوق

Egypt

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Skills

التعامع مع الحاسب الآلى
Expert
التعامع مع الحاسب الآلى
Expert
Sales
Expert
Sales
Expert
Listening Skills
Expert
Listening Skills
Expert
Re organisation
Expert
Re organisation
Expert
problem solving skills
Expert
problem solving skills
Expert
Ms office
Expert
Ms office
Expert
Observation
Expert
Observation
Expert
work under pressure
Expert
work under pressure
Expert
Data Entry
Expert
Data Entry
Expert
Team work
Expert
Team work
Expert
Communication
Expert
Communication
Expert

Languages

Arabic
Native Speaker
English
Intermediate