INSURANCE ASSISTANT / COORDINATOR (General Lines)
Joie De Vivre International Insurance Brokerage LLC
مجموع سنوات الخبرة :18 years, 1 أشهر
Job Description:
• Study the insurance proposals and the terms and conditions suggested by the insuring officer
• Reviewing clients’ insurance inquiries and making Broking Slips (mostly general type of insurance)
• Sending slips to insurers and answer inquires
• Reviewing quotations/ offers sent by insurers
• Comparing quotations received from all insurers and making analysis, sending recommendation to client Confirming the business to insurer
• Follow-up cover confirmation from the insurer
• Make sure all the correspondences are filed properly
• Entering the invoice to system
• Recheck the policies as per the quotations agreed
• Make sure all the documents for clients are prepared accordingly
• Computing premium &/or pro-rata premium
• Receiving multi-line calls, mails and fax, logging and routing to appropriate persons
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
• Preparing letters and documents and routing correspondence
• Maintain general filing, adequate inventory office supplies and coordination of conference room and other employees’ assistance
• Manage business travel such hotel and flight booking based on company budget and update of employees, suppliers and clients contact records and profile from time to time
• Short listing applicant’s resume, arranged applicant’s interviews
• Coordinated manpower requirement and hiring through Agencies; and advertised on line on company’s job vacancies
• Coordinate with the PRO to follow up the staff visa processing and cancellations
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintained & monitored employee’s record and its pertinent documents related to work permit
• Arranging the daily schedule of the messengers for the delivery and collection of documents as requested
• Coordinates with the courier company for the arrangement of shipment delivery and collection from the clients
• Synchronized daily employees attendance
• Doing the pixel data entry
- Individual and group medical policies
- Life policies for individual and group
- General line policies (Contractor All Risk/ Workmen compensation/ Marine policy/Public Liability/Fire policy etc.)
• Make sure that the details entered are correct by recalculating the premium and commissions
• After the entry the files has to be bind all together and send to the Data Quality Controller for checking and filing
• Processing the client’s medical insurance renewals and endorsements (additions, corrections and cancellations)
• Coordinate with the BD to obtain the requirements of renewals and endorsements to proceed further
• Submit the documents to the insurance company for processing and do the follow up to complete the policy immediately
• Coordinate with the business development team or clients for any clarifications or additional documents and details needed about the business and vice versa and update them about their request
• Medical cards will be checked once received from the guarantor and in case there are errors found, request the insurance company for correction noting the error that needs to be amended.
• After checking medical cards, it has to be scanned and send for pixel entry request along with the related documents.
• Before releasing the cards to the BD or the client, it has to be confirmed by the accounts that it can be released.
• Issuing travel certificate insurance as per the client’s requirement. Before the issuance required details and documents must be gathered and completed before proceeding along with the client payment.
• Assisting the Technical team to prepare comparison sheet for Medical and Workmen Compensation policy
• Files documents and emails accordingly for easy retrieval
• Reports to the Hotel Operations Manager.
• Supervise the front desk staff
• Due to the limited structure of the hotel, duties and responsibilities deviates to all Front Office and related guest services, i.e, reception, room reservations and concierge.
• Participated in staff recruitment, hiring, training, and scheduling.
• Composed memos, correspondences, reports, and other documents, monthly staff payroll and related documents
• Checked and verified employee’s monthly basic and overtime salary computation
• Handles complaints and ensures that issues forwarded are resolved in the most immediate manner.
• Coordinates with providers & other guest related services suppliers re maintenance and suggest improvements.
• Deal with special request from guest, such as ordering taxis, booking trips or storing valuables
• Filing documents, maintaining and keeping up records to make others' jobs easier and more efficient
• Preparing invoices to be forwarded to the company and follow up outstanding balances from the clients / companies
• Prepare contracts and corporate offers of different the companies
• Doing night audit from the system and forward the daily sales report to Accounts Department
• Ensure customer satisfaction by rendering high quality and proper services
• Sends monthly statistical report to Abu Dhabi Tourism Authority through online system
• Performs other duties as may be assigned.
• Ensure that reception area is clean and tidy
• Excellent telephone and communication skills
• Excellent skills in logging all incoming and outgoing data coming from all areas
• Strong ability to deliver and handle data
• Carried out secretarial duties including attending committee meetings and taking notes, typing letters, reports, scheduling meetings and filing
• Answer telephone calls and give information to callers, take messages, transfer calls to appropriate individuals
• Greet visitors and callers, handle their inquiries and direct them to the appropriate persons according to their needs
• Collect and disburse funds from cash accounts and keep records of collections and disbursements
• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations
• Prepare general correspondences, memorandums, reports, schedules, purchase orders and other materials from rough draft, copy, marginal notes or verbal instruction.
• Answer correspondence as directed by supervisor.
• Operate office equipment such as fax machines, copiers, and use computers for spreadsheet, word processing, database management, and other applications
I completed my 4 years Bachelor's Degree in Computer Engineering at University of Cordilleras (UC), Baguio City, Philippines. During my college days i was an active member in Math Club, English Club and Music Club in our University. I was even one of the volunteers during the community service of our School to educate or share to other people about the evolving technologies being used these days. Having the course i have had helped me a lot to obtain better opportunities in finding a stable job.