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Sheraz Khan, Customer Service Team Leader

Sheraz Khan

Customer Service Team Leader·SHJ International

Pakistan

Bachelor's degree, BSCR DFCS

Work experience

Total years of experience: 3 years, 5 months

Customer Service Team Leader

January 2023 - Present

SHJ International

Lahore, Pakistan

January 2023 - Present

A team lead with massive work load and handles the main payment portals and also make sure to guide an agent with issues and resolve everything in real time
Company industry:
Call Centers & Customer Care Outsourcing

Education

Lahore Garrison University

March 2025

March 2025

Bachelor's degree, BSCR DFCS

Pakistan

GPA (point): 3.14 out of 4

GPA (point): 3.14 out of 4

Skills

Typing Skills
Expert
Typing Skills
Expert
Team Management
Expert
Team Management
Expert
Mantain records
Intermediate
Mantain records
Intermediate
Handles online payment portals
Expert
Handles online payment portals
Expert

Languages

English
Intermediate

Hobbies

  • Singing