Finance Coordinator
International Orthodox Christian Charities
مجموع سنوات الخبرة :17 years, 0 أشهر
• Ensure that all IOCC (organization-wide and country-level) finance procedures are followed by the Jordan country office and its staff
• Plan, develop, and oversee country office financial systems to support the country program, including ensuring internal controls and efficient use of resources
• Support the preparation of new, detailed budgets for proposals in coordination with the Country Representative and program staff
• Lead preparation and submission of monthly cash requests, financial reports to donors, and other financial requirements by deadline
• Ensure that all daily financial transactions are entered in the financial system
• Ensure that all financial reports are submitted to headquarters in an accurate and timely manner
• Assist the Country Representative in preparation of the annual Country Operation Plan (COP)
• Implement office financial procedures, ensuring that all required supporting documentation is provided for payments; national payroll; cash flow analysis and forecasting; cash management; bank account management; and reconciliation
• Ensure that all daily, weekly, and monthly posting of entries and accounting in the financial software system (Financial Edge)
• Monitor expenditures against budgets and prepare monthly reports to review with program staff; propose and implement budget modifications as needed; and submit a monthly report to headquarters
• Review and monitor partner budgets and financial reports and provide feedback and technical support to partners, as required
• Maintain systems for tracking regular payments, commitments, liabilities and income in coordination with the Administrative Assistant
• Verify and confirm that all procurement is carried out according to approved (donor and/or IOCC internal) procedures and authority limits.
• Verify accurate and complete Asset Register for all office assets, according to IOCC asset management policies and procedures in coordination with the Administrative Assistant
• Working closely with program staff and the Country Representative, ensure effective tracking of projects to ensure proper and efficient financial management
• Ensure an effective system of internal controls and ensure compliance with all national legal requirements
• Ensure that regular back-ups and retention procedures are in place for accounting data
• Maintain accurate records and files of all financial transactions, reports, and supporting documentation, in accordance with audit requirements
• Prepare for and participate in internal and external financial audits, as needed
• Liaise with IOCC finance staff in neighboring countries to ensure adherence to global financial procedures and policies and meet global deadlines, as required
• Lead financial orientation of newly hired staff and communicate (via training or one-on-one guidance and support) financial procedures and requirements, procedures, policies, and revisions to all existing staff
• Support the organization’s and office’s administrative procedures and tasks
• Follow up on national staff legal requirements regarding employment, such as social security, income tax, employment contracts, etc.; prepare monthly/annual needed documents for tax clearance for IOCC Employees; and follow up on international staff administrative and, as needed, employment issues, such as work permits and visas.
• In coordination with the Administrative Assistant, review vehicle log sheets, personal vehicle use (and preparation of cash receipts) and process and prepare vehicle-related payments
• Serve as primary point of contact with IOCC bank(s).
• Represent IOCC in meetings with donors and other external representation requirements
AREAS OF RESPONSIBILITY
-Manage & forecasted budget of 9 million sterling pound (JSSP), Canadian budget of 2 million Canadian dollars (Hasbani) and other small budgets.
-Check and verify source documents such as invoices, receipts in line with approval mechanism, financial procedures, compliance and donor requirements.
-Record tasked financial transactions to regional accounting software.
-Building project budgets, attend budget meetings, prepare budget forecasts and regularly update finance manager for ongoing project related issues.
-Ensure all project related transactions entered into the accounting system are accurate and documented correctly.
-Organize / Archive project records according to compliance requirements of company/donor.
-Follows up on pending accounting and finance issues.
-Following up accruals, prepayments, deposits, insurance tracking.
-Third party / bank / cash reconciliations.
-Other administrative & financial duties as needed.
FINANCEMANAGEMENT
-Direct the maintenance of general and subsidiary ledgers, accounts receivable, revenue distribution, depreciation, cost, property, operating expenses, and insurance records in close coordination with the finance manager.
-Oversee the handling of petty cash in collaboration with the operations manager and/or country manager.
-Assist in the end of month review of project journals to ensure proper coding of all payments.
-Direct internal audits involving review of accounting, financial, and administrative controls.
-Coordinate preparation of external audit materials and external financial reporting.
-Ensure all records are kept up‐to‐date.
-Manage all bank transactions, accounts and reconciliations.
-Establish system controls for new financial systems and develops procedures to improve existing systems.
-Lead the installation and maintenance of new accounting, payroll, inventory, property, procurement, and other related standard operating procedures and controls.
Act as point of contact with company Lawyer and auditors.
-Comply with Jordanian Law, the requirements of Jordanian Ministry of Finance and adhere to high standards of financial reporting.
-Complete relevant tax procedures in coordination with an independent Auditing firm (VAT and personal income tax) Outputs To provide financial support for all ARK projects under the direct supervision of line manager.
Prepare and submit monthly national staff income tax deductions, social security fund and medical insurance deductions as per government requirements
Ensure any other government tax requirement or deduction is done and submitted on time
Prepare/maintain aggregated funding schedule for the response
Assist Response Finance Manager to manage and allocate Grants and PNS for the response
Prepare financial reports for Jordan Response Office
Prepare informative, accurate, and timely expenditure reports for the response
Monitor response spending by each line item and each donor or by individual grants
Ensure grant spending is in accordance with donor requirements
Ensure safe custody of all the organization check books
Prepare Cash Disbursement Voucher, Deposit Voucher and Journal Voucher
Monitor and assist the Cashier in performing his/her duties
Assist cashier in performing monthly cash counts
Responsible for all banking related issues
Ensure that all invoices are properly authorized and adequately supported by the relevant documentation before payment and comply with grants/donor requirements.
Control financial spending to our partners who we selected for the implementation of part of the objectives of the project.
Collect monthly cash forecast from sectors and departmental managers and prepare a consolidated monthly cash flow forecast report
Compile & Review Jordan office financial transactions
Prepare bank reconciliations and collect bank reconciliations from the field (where applicable) at every end month ensuring each and every staff has approved Labor Distribution Reports (LDR) or timesheet
Review all Employee Expense Reports (EER)
Perform other duties as and when required by Finance Manager or his/her designate
Maintaining positive relationships with existing customers through regular personal contacts and developing relationship with prospective customers through planned visits and follow-ups.
Reinforced customer relationships through initiating active cross selling. Increase the average number of products sold per customer.
Comply with all statutory /administrations compliance requirements
Manage and develop a diverse small/Medium borrowing (under110%Credit) portfolio within SMEs segment.
How they are achieved/measured
Monitoring utilization & profitability report on a weekly /monthly basis.
Regular customer visits
Minimizing number of customer complaints
Ensure compliance with Group and local operating policies and audit recommendations.
Comply with KYC /CDD and documentation requirements.
Investigate Large Transaction Reports and obtained all required documents.
Ensuring that all customer contact activity is updated on MI reporting daily system and all call reports for visits made and file notes/complaints are documented and followed up within the specified SLA.
Handling daily excesses reports ( SMEs)
Meeting profitability & sales targets & achieving liability growth
Ensuring achieve the strategy plan /RM activity target Plan.
Increasing cross-sell ratio and referrals.
Building deepens relationship with existing clients to achieve increase in share of wallet and revenue.
Handling Customers Enquires for walk in and customers over the phone
Making calls to cross-sell bank products for New & existing customers
Assist RM/Officer/MGR at all level of work to help smooth running of their portfolios
Co-ordinate with other departments on resolving all customers’ issues.
Comply with all statuary/ administration/ compliance requirements.
Check and respond to E-mails Notes Messages received in helpdesk email-Inbox.
Customer service activities:
Perform Customer transactions accurately and in an efficient manner.
Provide high quality customer Service by answering customer requires efficiently and politely with correct and complete information and redirects them where appropriate.
Identify and maximize selling and cross-selling opportunities.
Identify customer problem and after appropriate solution.
Take customer Complaints and solve them by liaising with the corresponding departments and branches according to the set procedures of LMS while login all customer calls.
To ensure all trade transactions are accurately processed/input in accordance with the customers’ instructions and according to the bank’s operational instructions.
Ensure customer satisfaction, zero errors, no customer complaints, no duplication of payments etc
To ensure that all transactions are finalized in a timely manner and within the agreed service standards defined by the Bank
To keep safely customer documents and also keep accurate and complete records/files for all transactions as per policy and country law
Take appropriate corrective action and escalate problems
To maintain cordial relationships with Key Trade Services relations and to ensure understanding of business needs, customer satisfaction, zero errors, no customer complaints, no duplication of transactions etc
Maintaining a low transaction processing error rate
Ensuring strict adherence to delegation of authorities
Maintaining effective communication with RMs, Branches, Sales teams
Being responsive to issues raised, mails
Acting on customer complaints as per SLA
To ensure that all tasks related to jobs done at the units are achieved with the best standards and within the set time frames and without any delay.
To ensure that all processes are done according to the department’s process manual and the set service level agreements.
Any complaint received from the branches or customers to be logged solved within the same working day and without any delay.
Process Improvements / Re-engineering
To raise any point, new data or technique with the line manager that may enhance the job or process and lead to an effective time /cost consuming.
To minimize errors by intensive follow up and future precautionary effective measurements.
All volumes processed on daily basis to be calculated and recorded to be ready upon request.
Operational Risk Control
Minimize Operational errors
All tasks to be done according to the set key control standards, AML prevention procedures and KYC controls and process manual, this will help in reducing the audit points to minimum.
Achieve satisfactory audit ratings of at least as possible in Operations.
People
To participate in training new employees if required and to explain any procedure to any of the staff members.
To focus on teamwork and to build good working relationships.
Logistics such as managing and controlling drivers among departments and branches.
Procurement such as stationary purchasing
Ensure all banks' location premises are up to SCB standards and properly cleaned.
To organize accuracy processing for the bank’s expenses.
Weekly monitoring expenses such as stationary and utilities.
Reconciliation of admin suspense account.
Responsible of bank’s maintenance for equipment /fixed assets.
Fixed assets tagging
Assist efforts to embed out serve into the department.
I have worked in different department in credit card & loans collection
My main responsibilities was:-
Daily follow up on delinquent account in the in loan and the credit cards.
Giving feedback about account movements and daily figures.
department (multi national 3 months / branches 3 months) -
Mou’ta University - Jordan Degree: