شيرين جادالله, Business Administrator

شيرين جادالله

Business Administrator

Alghanim Industries

البلد
الكويت - حولي
التعليم
بكالوريوس, History
الخبرات
21 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 9 أشهر

Business Administrator في Alghanim Industries
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ مارس 2012

 Arranging and coordination personal and business schedules
 Organize travel and hotel accommodation arrangement
 Coordination with HR office on all personnel matters relating to manpower requirement
 Handling all incoming and outgoing correspondence
 Manage, organize and update relevant data and maintain a proper filing system.
 Create financial and statistical tools and reports using spreadsheets
 Arrange and participate in meetings, conferences, and project team activities
 Devise and apply administrative forms, reports and guidelines
 carrying out staff appraisals, managing performance and disciplining staff
 Prepare reports for senior management and delivering presentations.
 Contributes to team effort by accomplishing related results as needed
 Responsible of Alghanim Industries Accounts for the All the Telecommunication companies (Wataniya/Zain/Thuraya/Viva) for all the Employees Mobile lines:
- Assist customer needs and resources and recommend the appropriate products and services solutions for large specialized, high end or multinational enquirers.
- Identify and solicit potential customers and establish rapport to understand their needs and develop Customer Services strategies to address objections and questions.
- Responding to customer enquiries and complaints.
- Close sales deals and prepare and administer sales contracts.
- Provide training to customers.
- Estimate costs of installing and maintaining equipment & lines for the customers.
- Tracking user details & updates the Mobile System.
- Prepares payments by verifying documentation, and requesting disbursements.
- Maintains customer confidence and protects operations by keeping financial information confidential.

HR Coordinator في The Sultan Center Co.
  • الكويت - الفراوانية
  • أغسطس 2006 إلى مارس 2012

 Apply visas for all new employees and send weekly report to department manager.
 Process the new hire employees residence, prepare Arabic contract handling the new employees legalization and normalization process.
 Prepare employees transfer out -in residency /residency renewal and cancellation process.
 Prepare visit visa, temporary visa and permanent visa process.
 Assist the employees to issue Kuwait driving license and renewal.
 Training new employees in well organized manner.
 Keeping updated and complete information (data base and filing)
 Prepare statistical reports, narrative reports and graphic presentations of information.
 Maintain computerized and manual record of staff and furnish information to management as requested.
 Attend meeting and, present solution for the problems in residence process as required.

Medical / Executive Secretary في Kuwait Cancel Control Center(KCCC) Ministry of Health
  • الكويت
  • يونيو 2004 إلى أغسطس 2006

 Prepare correspondence, reports, and materials for publications and presentations.
 Prepare statistical reports, narrative reports and graphic presentations of information.
 Setup travel arrangements and accommodation.
 Organize and coordinate meetings and conferences.
 Handling all problems that might be occurred between different departments.
 Training new employees in well organized manner.
 Filing documents and papers according to agreed policies and procedures
 Keeping updated and complete information (data base and filing)
 Developing agendas for meetings, attending the meetings and recording the minutes
 Making and keeping track of appointments and deadlines for the Manager
 Monitoring the office incoming/outgoing Mail, and taking action when necessary to ensure accuracy and punctuality in circulating mail.
 Assist Manager in drafting speeches, arranging interview and other forms of public contact and respond to corporate

Office Manager في Khaled Al- Sabah General Trading Company
  • الكويت - حولي
  • أكتوبر 2003 إلى مايو 2004

 Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer.
 Takes dictation in shorthand or by machine and transcribes notes on typewriter or computer, or transcribes from voice recordings.
 Organizes and maintains file system, and files correspondence and other records.
 Answers and screens manager's telephone calls, and arranges conference calls.
 Coordinates manager's schedule and makes appointments.
 Arranges and coordinates travel schedules and reservations.
 Conducts research, and compiles and types statistical reports.
 Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
 Prepares outgoing mail and correspondence, including e-mail and faxes.
 Orders and maintains supplies, and arranges for equipment maintenance.

Executive Secretary في Mohammed Ali Al-Enezi Lawyer office
  • الكويت - الكويت
  • سبتمبر 2002 إلى أكتوبر 2003

 Handling the correspondence between the office and the embassy.
 Meet and greet clients and visitors
 Answers and screens manager's telephone calls.
 Orders and maintains supplies, and arranges for equipment maintenance.
 Maintain and update records of all powers of attorney.

الخلفية التعليمية

بكالوريوس, History
  • في Cairo University
  • يناير 2002

Specialties & Skills

Adobe Photoshop
Internet
MS office , Photoshop

اللغات

الانجليزية
متمرّس
العربية
متمرّس
الايطالية
مبتدئ

العضويات

Cancer awareness national
  • volunteer
  • November 2011

التدريب و الشهادات

Executive Secretary Diploma (تدريب)
معهد التدريب:
High Studies Institute,Kuwait
تاريخ الدورة:
January 2003
Cambridge Business Administration Diploma – HR (تدريب)
معهد التدريب:
American University of Kuwait
تاريخ الدورة:
January 2011
Airline Ticketing Diploma (تدريب)
معهد التدريب:
American University of Cairo
تاريخ الدورة:
January 2001
CBP Diploma: Certified Business Professional (تدريب)
معهد التدريب:
New Horizon
تاريخ الدورة:
May 2012

الهوايات

  • Sawing, Decorating, Painting, Designing, Reading, Writing Swimming, cooking