Shereen Quinn

• Receiving persons into police custody, completing custody reception questions to understand any vulnerabilities, risks, and basic wellbeing needs.
• Search arrested persons, take fingerprints, DNA samples and images.
• Responding to emergency calls, conducting investigations, gathering evidence and providing immediate assistance to the public.
• Providing support to victims of crime, offering guidance and referring them to appropriate support services.
• Building relationships with local communities, providing support and reassurance to residents and working to prevent crime.

• Accompany buyers on viewings to support them to narrow down their options and settle on a property to purchase.
• Process formal offers including representing the seller when negotiating prices with possible buyers.
• Working as part of a team to meet set targets & closing dates.

• Managing and supervising a team, setting goals providing feedback and coaching, motivating team members to achieve targets.
• Working in a target-based environment.
• Dispute handling, dealing with a wide range of customers including vulnerable adults.

• Managing day to day operations of the call centre, monitoring call volumes, scheduling shifts, ensuring that performance merits were met.
• Working under pressure in a busy contact centre.
• Helping customers clear their credit card and personal loan debts by setting affordable repayment plans

• Greet clients as they enter the salon and ensure the shop was always presentable clean and well stocked.
• Responsible for training new and existing members of staff on customer service and product handling.
• Process payments and manage cash register.