BSS and UTRAN Back Office Engineer (2G & 3G)
huawei technologies co., ltd.
Total years of experience :16 years, 11 Months
Jun 2011- Present
Working on HUAWEI Company (Subcontractor Ecotel) as a BSS and UTRAN Back Office Engineer (2G & 3G)Vodafone EOT from 16/06/2011 till now
Main Responsibilities:
• Software up gradation of BTS Sites.
• Provide Technical Support to BTS team for Integration and Troubleshooting.
• Alarm Monitoring for On-Air sites using M2000 Client tool.
• Software upgrade of BSC6000.
• Implement all Radio parameter changes requested by Optimization.
• Half rate implementation on sites.
• Call testing with the Implementation team.
• Rehoming, Swap, cutover activities and Expansion activities of Sites.
• Troubleshooting of BSC and BTS sites.
• Commissioning of BSC6000
• Software configuration of BSC6900.
• Software upgrade of BSC6900.
• BSC Expansion (Software + Hardware).
• Sites data configuration in BSC.
• GPRS and EDGE configuration in BSC.
• Upgrade License in BSC and RNC.
• Troubleshooting of BSC, and BTS sites.
• Experience in working NOC FO and BO environment.
• Daily KPI performance checks report for BSCs and RNCs.
• Second line support with necessary expertise to resolve issues escalated from first line.
• Network and service performance data collection.
• KPI analysis for BSC, RNC, BTS and NodeB.
• Tracing different interfaces to rectify call muting and call drop issues.
• Handling the TT (Trouble tickets) and implementation of CR (change requests).
• Troubleshooting of internal and external Alarms.
• Responsible for coordinating system upgrade and configuration,
• Responsible for technical communication with Customer.
• New software delivery.
• Handle the daily problems.
• Guiding the site engineer to fix the BTS problems, such as fault location, fault investigation and trouble shooting.
• Organize network extension, re-parenting and system upgrading.
Jul 2010 - Jun2011
• Working on HUAWEI Company (subcontractor Ecotel) as a BSS and UTRAN Front Office Engineer (2G &
3G) Vodafone EOT From 1/7/2010 to 15/06/2011
Main Responsibilities
• BSS alarm monitoring the 2G and 3G network for any alarms and escalation and to ensure all alarms properly and
Timely dispatch to prevent interruption for all network elements.
• Conduct initial analysis on each alarm in BSS elements and advise to related departments, ensure all trouble tickets close
After alarms fixed and reporting daily activities to Team Leader.
• Measuring the performance of the whole network.
• Network Utilization and Capacity report.
• Every 6 hours 2G and 3G performance measurements.
• Daily 2G and 3G performance measurements.
• Inform the FM for any alarm with opening and closing trouble tickets.
Working for "Orange Business Services"
in Cairo. Field Operations and Integration Services Dept. (FOIS) in Cairo International Airport office as a field engineer.
• Ensure the operation performance of Airport network node to ensure high levels of support and service.
• Update and modify the Airport network which internally Connects the airline companies' offices and also provide
the WAN Connection to connect the Airline companies to their Hosts.
• Install and configure network equipments (routers, switches, modems) for Airline companies
• Investigate and troubleshoot Airline connection problems.
Support Airline companies' LAN (H/W and S/W) including network Equipments, PCs and Printers
1 B.Sc in Electrical Eng. (Telecommunications), Akhbar El-Youm Academy, Sixth of October city, May.' 2007. Graduation project grade: Excellent