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 Developed ERM Framework in coordination with Deliotte’s ERS and in alignment with ISO 31000 and COSO Framework;
 Periodically review and update ERM Framework and liaise with the Audit Committee for approval;
 Ensure continual alignment between ERM and other relevant frameworks, such as Information Security Management, Revenue Assurance and Fraud Management, etc.
 Provide SME advisory to the Risk Management Committee to define the risk appetite in alignment with the changes in the company’s strategic objectives;
 Ensure that ERM process is embedded in key organizational processes, such as the annual Corporate Strategy and Business Planning process;
 Liaise with all the departments on risk identification and assessment and the development of risk registers, risk mitigation plans, and Key Risk Indicators;
 Lead Risk Management activities for the key corporate projects;
 Monitor the progress of mitigation plans and changes in risk exposure of key risks with the mitigation coordinators from all departments;
 Maintain the ERM Dashboard to provide ERM information and recommendations to the Risk Management Committee;
 Align with IA through exchanging risk registers as an input for the annual IA plan as well as risk assessment;
 Develop and deliver ongoing risk management training to ensure embedding ERM process into the operations of all the departments;
 Developed and maintain Fraud Whistleblowing Framework;
 Developed and maintain the BCM Framework in alignment with ISO22301;
 Executed and maintain Business Impact Analysis exercise;
 Developed and maintain BCM Strategy;
 Facilitate the development and testing of Business Continuity & Disaster Recovery Plans;
 Developed and maintain Crisis Management Framework;
 Audit Business Continuity capabilities of the key 3rd Parties; and
 Plan and execute company-wide initiatives for raising and maintaining awareness of BCM

Managed a team of 5 to
 Develop and maintain Risk Management Framework and Charter;
 Maintain Corporate Risk Register and Risk Map;
 Monitor the progress of mitigating key risks across the company;
 Ensure logging all RM-related information into Orange’s global GRC tool (Bwise);
 Perform regular technical Risk Assessments;
 Develop and maintain Corporate Information Security Policy;
 Manage and monitor the development and the execution of ISMS in alignment with the Orange’s Group Information Security Policy and ISO 27001;
 Develop and maintain BCM and Crisis Management Frameworks;
 Develop and maintain BCM strategy;
 Develop, test, and maintain Recovery and Crisis Management Plans;
 Audit Business Continuity capabilities of critical 3rd Parties;
 Manage the operations of Crisis Management Center;
 Coordinate the actions required for the recovery from major incidents;
 Conduct Call-Out Tests and Crisis Simulations;
 Develop and deliver BCM4U awareness program; and
 Develop and deliver Corporate Information Security Awareness.

 Managed business development initiatives in the areas of IT Strategy and Information Security Risks, Business Continuity, and Disaster Recovery
 Managed cross-functional teams in
o Application advisory engagements
o IT audit engagements
 Delivered country training on the new global GRC tool

Managed a team of 6 to
 Manage corporate IP Data and Voice Networks and Information Security operations;
 Design and supervise infrastructure projects in Egypt, Africa, and Asia; and
 Upgrade corporate data center (Data, Information security and IP telephony) infrastructure.

Manage a team of technicians to operate and maintain
 Internet international lines and leased lines for governmental authorities
 Access and core equipment (modems, routers, and switches)