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Sherif Elballat, Sales Consultant

Sherif Elballat

Sales Consultant·Travelex (Dubai Airport)

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 7 years, 5 months

Sales Consultant

August 2025 - April 2026

Travelex (Dubai Airport)

Dubai, United Arab Emirates

August 2025 - April 2026

• Follow the sales process in order to maximize sales
• Understand features and benefits of all Travelex product lines
• Use every opportunity to upsell and cross-sell
• Recognize the warning signs of questionable transactions and mitigate possible
effects of the sale
• Adhere to promotional marketing offers
Company industry:
Financial Services
Job role:
Sales

Senior Sales And Customer Service Executive ( act as a team leader )

July 2023 - May 2025

Du

Dubai, United Arab Emirates

July 2023 - May 2025

(Customer-facing Role)

Verified and processed customer documentation with high accuracy.
Manage the store operations
Brief the team about the last updates and products
Maintain an up-to-date knowledge of all products
provide excellent service and close any sales opportunity
Collaborated with cross-functional teams to ensure efficient service delivery.
Ensure stock and cash assigned to without any discrepancies.
Company industry:
Telecommunications
Job role:
Sales

Sales & Customer Service Team Leader

December 2019 - January 2023

WE - Telecom Egypt

Tanta, Egypt

December 2019 - January 2023

• Verified and processed customer documentation with high accuracy.
• Maintain an up-to-date knowledge of all products
• provide excellent service and close any sales opportunity
• Collaborated with cross-functional teams to ensure efficient service delivery.
• Ensure stock and cash assigned to without any discrepancies.
Company industry:
Telecommunications

Store In-Charge

June 2019 - November 2019

Orange - Egypt

Tanta, Egypt

June 2019 - November 2019

• Tracked daily sales performance and motivated the team to meet branch goals.
• Assigning monthly target to the staff
• Trained and evaluated new hires during their onboarding period.
• Supervised store operations to maintain high service standards.
Company industry:
Telecommunications
Job role:
Sales

Direct Sales & Customer Service Representative

May 2018 - June 2019

Orange - Egypt

Tanta, Egypt

May 2018 - June 2019

• Consistently met sim cards, mobile plans and Home internet service sales targets.
• Provided customers with complete and accurate information.
• Delivered outstanding in-store customer experiences to ensure satisfaction
Company industry:
Telecommunications

Education

Tanta University

June 2016

June 2016

Bachelor's degree, Accounting

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

Skills

CONTRACTOR LICENSE
Intermediate
CONTRACTOR LICENSE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PROMOTIONAL STRATEGIES
Intermediate
PROMOTIONAL STRATEGIES
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
Administration
Intermediate
Administration
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Management
Intermediate
Management
Intermediate
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES PROCESS
Intermediate
SALES PROCESS
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Foundations of Project Management
Project Initiation: Starting a Successful Project
Leadership and Influencing Skills
UAE Driving License
Foundations of Project Management
Project Initiation: Starting a Successful Project
Leadership and Influencing Skills
UAE Driving License